William Copper, Executive Assistant

William Copper

Executive Assistant

UpWork

Location
China
Education
Master's degree, Public Health
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Executive Assistant at UpWork
  • United States - New Philadelphia
  • January 2023 to January 2024

Experienced Executive Assistant, Copywriter, VIP protection, military security veteran, search and rescue military veteran:

Scheduling, corresponding, organizing emails on behalf of CEO, managing team, supporting team, assisting team with IT errors and challenges, working with team members to engage and satisfy all clients and exceed their expectations

Motivating and managing team efficiency and success to meet objectives, goals, and deadlines. Serving as the "face" of a brand in managing correspondences, sales, customer service, and leaving a lasting impression aimed at retaining and acquiring new customers. Taking accountability and enhancing team member and projects from start to finish, serving as an advocate for both customers and team members in their professional development and performance.

➡Asana ➡Basecamp 3 ➡Zendesk ➡Netsuite ➡Twist ➡Monday.com ➡Google WorkSpace ➡Microsoft 365 ➡Microsoft Office Suite ➡Calendly ➡Dropbox ➡Quickbooks Invoices ➡Teams ➡Slack ➡Miro ➡GitHub ➡Replit 90-130 WPM with 98%+ accuracy

Procurement Specialist at Eastern Surplus Military & Equipment Co
  • United States - New Philadelphia
  • January 2022 to June 2023

Procure parts for military vehicles and aircraft, quality control analyst, examine parts for damage, request refunds, exchanges, account management, sales, file reports, take pictures of parts, file parts, physically and through data entry on behalf of company.

Draft correspondences on behalf of CEO and executives, and manage social media page

Account Manager at Vbit Mining
  • United States - New Philadelphia
  • January 2022 to January 2023

Processing orders using various platforms for crypto package orders, processing payments, refunds, and exchanges using different APPS, software, providing email, customer, and live-chat support to clients and investors.

Serving as the POC to write correspondences on behalf of the CEO, and managing the social media accounts.

Store Manager at Save-A-Lot
  • United States - New Philadelphia
  • January 2020 to January 2023

Managing, stocking, customer service, sales, safe counting, securing money, cash-outs of cashiers, managing cashiers and staff, floor monitoring, inventory management, and monitoring

Defects Quality Control Analyst at Hyundai
  • United States - New Philadelphia
  • January 2021 to February 2022

Visually inspect rejected or reported parts for defects, create Excel tables and formulas like Pivot Tables, maintain inventory sheets, contact manufacturers for returns and exchanges, inquiries, report directly to admin and executives. Inspect vehicles and vehicle parts of QC

Quality Control Analyst at Verdugo strategies
  • United States - New Philadelphia
  • January 2021 to September 2021

Analyzing and inputting voter registration data, promotion to QC manager, recruiting, onboarding, training, managing, using multiple online platforms and software for data analysis, and file management and organization

Collecting documents, ID, and personal data from voters to register them into government system

Scheduling, hiring, managing, warning, team-work, motivation, and "de-boarding" personnel

Driver at Uber
  • United States - New Philadelphia
  • January 2020 to June 2021

Pick up and transport drivers to their destinations, answer local tourism questions, secure, provide safety for passengers, safe driving practices, evasive maneuvers, protect and drive VIPs to and from locations

mental health counselor at PA Veteran's Hospital
  • United States - New Philadelphia
  • January 2019 to February 2020

Provide mental health counseling, resources, advising, career advice, rehabilitation, and reintegration advice to suffering mental health military veterans, veterans with mental, and physical disabilities. Make mental health recommendations to social worker, care team, and psychiatrist for inpatient and outpatient treatment.

English Teacher at BODA Kindergarten
  • China
  • January 2017 to January 2019

Preparing course materials in an organized manner to ensure students are successful in recovering their academic grade or status Tutoring mathematics, reading, science, history, and English to students K 12
BODA Kindergarten / English Teacher
work description:
Supporting and interacting directly with parents to understand needs, expectations, and necessities to meet student goals. Conducting performance reviews on fellow foreigner teachers to ensure compliance and performance is optimal to expectations of the learning institution.

Executive Assistant at Multiple
  • United States - New Philadelphia
  • January 2012 to January 2018

Provided translation, writing, copywriting, virtual, and in-person assistance for RUSSIAN, UKRAINIAN, POLISH, US, and UK C-Suite level executives to process data, sales, and customer support. Also provided professional translation and copywriting, proofreading and editing services.

4 recent CEO reference letters available

Translator at California Education
  • China - Shanghai
  • January 2015 to January 2017

Translate English to Pinyin to Chinese and back, for businessmen and businesswomen executives

Recording "Minutes" meetings between Chinese, foreigner clients, and executives, documenting, data entry, typing, and dictating what is said in multiple-languages between executives, and staff

Copywriter at Quality Article Inc
  • United States - New Philadelphia
  • January 2012 to January 2017

I created an online website content business specializing in SEO copywriting, editing, and proofreading including pillar website articles, promoting CTRs, organic traffic, proofreading, editing, eBooks, and guides, and translating from Russian to English or Spanish to English for clients.

58 page professional copywriting portfolio available

4 recent professional copywriter, editor, proofreader company reference letters available

I also recruited, managed, hired, and handled book-keeping for my own company in this job.

Recruiting at US Air Force
  • United States - New Jersey
  • January 2012 to February 2015

General HR duties, operations management, recruiting, interviewing, qualifying and disqualifying applicants, full start-end cycle hiring

Team leader/operations commander:
Managing and leading teams of 5-30 personnel to training, orders, commands, requests, and certification courses in various areas

Security Operations Manager at Mainline Private Security
  • United States - New Philadelphia
  • January 2012 to January 2015

Interview, recruit, onboard, train, manage, supervise, assure clients, translate for customers, clients, and executives from Russian to English or Spanish to English, and Mandarin Chinese, scheduling, managing 15+ client properties, securing crowds of hundreds or thousands of people from physical threats, violence, attacks, natural disaster, and from one another. Using "de-escalation" techniques at all times to ensure patron and staff safety. Customer service, security, protection, protective services

Security Agent at Mainline Private Security
  • United States - New Philadelphia
  • January 2014 to January 2015

Provided VIP protection, transportation, defensive, evasive maneuvers, asset protection, for (2) Hollywood Stars

Security Operations at US AIR FORCE
  • United States - New Jersey
  • January 2012 to January 2014

Recruiting, security operations, VIP protection, base protection

Cyber-security operations - OPSEC

CCTV controller

report incidents to base and personnel

protect commissioned officers as bodyguard

Physical and Emotional Disability 1-1 at Shared Support Inc.
  • United States - Doylestown
  • January 2012 to January 2014

Assist and support children and young adults with mental and or physical disability(s) in their everyday life skills, showering, shopping, basic math, finding and keeping a job, social interactions in public, health, fitness, food shopping, practicing behavioral modification and control, supporting family, social worker, liasing with government, and DHS and mental health support networks for our clients with mental and or physical disability(s).

General Laborer at Ansik Levels Inc.
  • United States - New Philadelphia
  • January 2011 to June 2012

Carrying concrete, installing sinks, carrying granite, installing sheet-rock walls, carrying heavy tools, boxes, setting up tables, wood-saws, practicing safety protocols, training on construction safety, leading other foreman, eventually managing position

Human Resources Assistant at USCG Auxiliary VOLUNTEER
  • United States - New Philadelphia
  • January 2011 to February 2012

Processing recruitment paperwork, receiving and processing in-person and online payments, fingerprints of new members, out-processing members, using QuickBooks to create and manage invoices relevant to duties, advertising USCG AUX volunteers on websites like Craigslist to recruit new members, collect membership fees, organize training sessions, instructors, and support ICS training arrangement and organization, or instruct the classes myself.

Executive Assistant at Rte 611 Auto Outlet
  • United States - Willow Grove
  • January 2010 to January 2012

Transport customers, VIP, sell cars, internet manager, tutor and babysit CEO's 10 year old son, account manager, inventory management of vehicles and accessories

Managing accounts, sales of vehicles, test drives, online sales, posting online vehicles and accessories for sales, data entry, answering phones, warm and cold leads follow-up, email correspondence on behalf of CEO, "CASH DROPS" bank drops and using CEO credit card (trusted) to make company purchases

Accompanying CEO on vehicle auto auctions to learn how the process works to acquire GOOD used-cars to resell

Human Resources Manager at US COAST GUARD
  • United States - New Philadelphia
  • January 2007 to January 2012

Security operations, secure VIPS, secure base

Recording "Minutes" as Coast Guard Officer Meetings

Instructor - search and rescue missions
Instructor - security missions and training

Securing the quarterdeck

Escorting VIPs, soldiers, and commissioned officers to ensure safety

Conducting swimmer search and rescue operations in open sea, boats on fire, and ship deployment to S&R

Operational Officer Commander:

Training, managing, and leading teams of 10+ personnel civilians or enlisted to training, orders, requests, commands, or certificate courses

Driver at Ridesmart Auto
  • United States - Willow Grove
  • June 2009 to February 2011

Pick up, drive, and drop off VIP clients, customers, in new and used vehicles, Rolls Royce, BMW, Porsche, and mostly luxury cars. Also ensure safety, safety driving courses, evasive driving, and protective services of customers or VIPs

Delivery Driver at Ice Concepts Inc.
  • United States - New Philadelphia
  • January 2007 to December 2010

Assemble, carry, clean, setup ice sculptures at weddings, stadiums, and other events. Drive the reefer truck, move the ice, ensure the safety of the ice, the luge, use hand-truck to carry and load or move the ice sculptures. Use snow and ice to pack in the display, and verify client's 100% satisfaction before leaving each work site and delivery.

Executive Assistant at Panama Tire Export
  • Panama - Panama
  • January 2009 to April 2010

Communicated and supported CEO in English and Spanish to import/export tires and tire products globally, primarily to and from USA and Mexico. Inventory management, sales calls, customer service, account management, wrote correspondences on behalf of CEO and other C-Suite level executives

Social Media Manager at Florida State University
  • Panama - Panama
  • February 2008 to September 2009

Posting and researching daily blogs for school events, classes, clubs, corresponding with local companies, news agencies to write papers on, engaging with school executives, copywriting, proofreading, and editing local newspaper and WordPress blog for Florida State University - Panama.

Assistant Cook at Popeye's Chicken
  • United States - New Philadelphia
  • January 2006 to July 2007

Prepare and cook biscuits, flip the fried chicken, work the cashier, count money, drop safe money, assist the manager with misc tasks, customer service, sales, promotion, upsell, cross-sell, and marketing promotions or costumes

Government Public Relations Specialist at US COAST GUARD AUXILIARY
  • United States - New Philadelphia
  • January 2006 to January 2007

Presenting information, designing PPTs, trainings, recruiting, onboarding, recording "Minutes", promoting other military volunteers, assisting executives and commissioned officers with admin duties as needed, corresponding and writing on their behalf

Education

Master's degree, Public Health
  • at NIU
  • January 2025

Epidemiology

Master's degree, Criminal Justice
  • at APUS
  • January 2025

US and International Law

Bachelor's degree, Adolescent Development
  • at APUS
  • January 2014

Golden Key Honor Society + 3 master's degrees Criminal Justice Public Health: Epidemiology MPH Health Care Administration

Specialties & Skills

Executive Assistance
Security
Programming
LEADERSHIP
ADAPTABILITY
CRIMINAL JUSTICE
HYPERTEXT MARKUP LANGUAGE (HTML)
IMAGE QUALITY
JOURNALS
ONBOARDING
EDITING
VIP Protection
JavaScript
Translator
Security

Social Profiles

Personal Website
Personal Website
clippings.me/willco

Languages

Tagalog
Beginner
Russian
Beginner
English
Expert
Spanish
Intermediate
Chinese
Intermediate

Memberships

Golden Key Society
  • Honor Member
  • March 2019
Alpha Phi Sigma
  • Member
  • August 2016

Training and Certifications

Typing 99+ WPM (Certificate)
Date Attended:
January 2023
TEFL (Training)
Training Institute:
WORLD TESOL
Date Attended:
January 2023
Duration:
120 hours
Vip protection (Training)
Training Institute:
ML Security
Date Attended:
January 2015
Duration:
1000 hours

Hobbies

  • Computer programming, Hiking, Swimming, Lifting Weights,
    Golden Honor Key Society