WILLIAM VIEGAS, Sr Housekeeping Supervisor

WILLIAM VIEGAS

Sr Housekeeping Supervisor

Elite Grande Hotel

Location
India - Mumbai
Education
Diploma, Hospitality Industry (Housekeeping)
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Sr Housekeeping Supervisor at Elite Grande Hotel
  • Bahrain
  • November 2014 to November 2019

Job Description:
●An eye for detail and the ability to deal efectively with guests, housekeeping staf and other departments.
●Obtaining list of vacant rooms to clean immediately and list of prospective check outs or discharge in order to prepare work assignments.
●Assigning team members their duties and inspecting work for conformance to prescribed standards of cleanliness.
●Maintaining clear and eficient communication and co ordination with front ofice and all other departments of hotel.
●Preparing and assigning the room assignment sheets and floor keys to room boys.
●Maintaining and scheduling the cleaning of room carpets, upholstery and draperies as needed along with deep cleaning projects and window cleaning as necessary.
●Maintaining inventories of guest supplies and linen stocks to ensure adequate supplies.
●Reviewing outside laundry facility to ensure quality, undamaged linens and consistent delivery keeping in mind the budgetary guidelines.
●Coordinating with vendors e.g. Pest control laundry services and other outsource services.
●Reviewing housekeeping points on guest feedbacks forms and take necessary actions on guest complaints and also share compliments with staf members.
●Submitting request for repair and periodic maintenance of cleaning equipment.
●Preparing store requisition, purchase other supplies and equipment and also monitor par stock on all housekeeping supplies and linen.

Education

Diploma, Hospitality Industry (Housekeeping)
  • at IIAS UNIVERSITY
  • March 2008

Specialties & Skills

Teamwork
Communications
Team Leadership
Problem Solving
Rooms Division
REQUISITION
CLEANLINESS
COMMUNICATIONS
STOCKS (INVENTORY)
COORDINATING
SCHEDULING
UPHOLSTERY
WINDOW CLEANING
JOB DESCRIPTIONS

Languages

Marathi
Expert
Hindi
Expert
English
Expert