Winston Nadar

• Fulfillment Optimization: Formulated and executed high-impact delivery order fulfillment strategies across domestic and international channels, reducing regional lead times and optimizing distribution cost structures for major smartphones, pads & accessories.
• SLA & KPI Performance: Monitored and analyzed key transactional metrics, consistently exceeding 98%+ SLA targets for order fulfillment speed, shipping accuracy, and end-to-end regional returns processing.
• Inventory & Systems Oversight: Directed end-to-end daily operations across Goods Inwards, Main Stores, and Spares Distribution units, using system platforms to track SKU stock movements and maintain 100% data accuracy.
• Cross-Functional Alignment: Partnered directly with sales, marketing, and product management teams to synchronize high-volume promotional launches with active warehouse capabilities and real-time stock levels.
• Compliance & SOP Enforcements: Supervised ground teams under strict adherence to Standard Operating Procedures (SOPs) and corporate health & safety directives, eliminating inventory transit discrepancies.
• Retail Sales Leadership: Lead retail sales operations across Mass Merchants (MM), Power Retailers (PR), and E-Commerce platforms (Lulu, Sharaf, C4, Nesto, Amazon, Noon) throughout the UAE.
• Revenue Growth: Consistently deliver Year-over-Year (YoY) revenue growth by identifying new market opportunities and executing winning sales strategies.
• Team Management: Manage, coach, and motivate a high-performing retail sales team to exceed sales targets and elevate the in-store brand experience.
• Awards & Recognition: 2025 & 2026 MEA Q1 Opening Success Award, recognized with multiple awards for outstanding performance.
• Stakeholder Relationships: Maintain strong relationships with vendors, retail partners, store managers, and in-store promoters to ensure alignment and operational excellence.
• Retail Execution: Drive brand presence, enhance shelf share, and execute targeted promotions to boost visibility and sell-through.
• Promotional Planning: Play a key role in promotional planning, product training, and retail execution, directly impacting brand performance and customer satisfaction.
• Market Insight: Leverage market trend analysis and data-driven planning to support both short- and long-term sales goals.

• Multi-Brand E-Commerce Logistics: Managed specialized e-commerce warehouse workflows (receiving, high-velocity picking, packing, and dispatch) for world-class sports and retail accounts, including Maximus Electrical, PUMA, Skechers, and Brands for Less (BFL).
• JDA WMS Precision: Managed all stock control and real-time replenishment cycles via WMS JDA 3PL platforms, effectively resolving system discrepancies and keeping physical layout alignment.
• Operational Accountability: Coordinated tool check-in/out protocols, parts issuing, and direct delivery of spares to designated lanes, maintaining perfect material control.
• Team Leadership & SLA Drive: Supervised, motivated, and scheduled a multicultural team of warehouse assistants, tracking individual picking numbers to consistently hit daily outbound dispatch quotas.
• Reporting & Financial Control: Compiled and prepared comprehensive monthly billing reports, operational logs, and performance summaries directly for senior management.

• Multimodal Freight Management: Organized, booked, and monitored global Air, Sea, and Land freight transport streams, ensuring safe cargo delivery from origin to final destination.
• Customs & Document Compliance: Generated critical international shipping documents, including Airway/Sea Waybills, Commercial Invoices, Packing Lists, and Bills of Lading, utilizing precise Customs HS Codes.
• Audit Preparedness: Structured, cleaned, and verified digital logs of warehouse stock, executing error-free inventory reconciliations for external corporate customs audits.
• Client Management: Managed accounts for Derrick Drilling and Hettich Furniture Fitting.

• Brand Merchandising & Sales: Handled retail sales operations, competitor market insights, and promotional activities for premium consumer electronics across allocated stores.
• Training & Communication: Delivered product education sessions to retail floor staff, keeping brand presentation at peak performance.
• Stock Availability: Handled brand sales and sales merchandising stock availability across all allocated stores.
• Category Management: Managed selling, merchandising, and restocking across Telecom, AV, Photography, IT, and Gaming categories, including Lenovo Tabs, mobiles, and laptops.
• Brand Awareness: Built brand awareness by educating customers, colleges, and other brand staff on product knowledge.
• Market Intelligence: Tracked market trends, competitor products, and promotions, updating management accordingly.
• Reporting: Prepared and submitted daily stock reports and DSR updates via email.

• Perform sales, merchandising, and restocking activities across multiple product categories, ensuring optimal shelf presentation and stock availability.
• Manage and promote key categories including Telecom, AV, Photography, IT, and Gaming, driving sales through product knowledge and effective customer engagement.
• Provide end-to-end customer care support, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
• Maintain high levels of customer satisfaction by delivering professional service, personalized recommendations, and timely assistance.

• Retail Management: Led a team of 5 store employees, consistently surpassing sales targets.
• Inventory Controls: Conducted daily audits, reconciling physical stock transfers with sales records, and secured excellent customer satisfaction ratings.
• Customer Service: Maintained 100% customer satisfaction by delivering best-in-class customer service.
• Reporting: Reported daily sales achievement to the Area Operations Manager.
• Sales Tracking: Updated daily sales reports, target achievement, and daily sales targets for sales staff.
• Store Operations: Handled complete retail store operations with a team of 5 store staff.
• Stock Management: Conducted daily stock inventory checks and updated stock in/out transfers.

• Routing & Fleet Coordination: Formulated optimized routing schedules and vehicle load planning for multi-drop corporate fleets, keeping transport expenditures well within target limits.
• Facility Operations: Supervised corporate property maintenance, safety protocols, workspace allocations, and managed subcontractor vendor agreements.
• Facility Management Scope: Building and grounds maintenance, cleaning, catering and vending, health and safety, procurement and contract management, security, space management, utilities and communications infrastructure.
• Sustainability: Addressed climate change considerations by implementing transport strategies and monitoring the organization's carbon footprint.
• Cost Negotiation: Negotiated and bargained transportation prices, managing the effects of congestion on delivery schedules.
• Transport Direction: Directed all transportation activities, developed transportation relationships, and monitored transport costs.
• Route Planning: Planned routes and load scheduling for multi-drop deliveries.