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Wissam Alkolyah, Assistant operation manager

Wissam Alkolyah

Assistant operation manager·Signature

Saudi Arabia

Bachelor's degree, Bachelor of Business Administration,

Work experience

Total years of experience: 14 years, 11 months

Assistant operation manager

January 2020 - Present

Signature

Dammam, Saudi Arabia

January 2020 - Present

• Ensured profitable operations, conducting budget reviews and reporting cost plans to management.
• Lead, motivated and mentored a team of \[63\] to consistently exceed individual performance targets.
• oversaw day-to-day operations of \[ Food & Beverage\] facility, ensuring adherence to operational and service standards.
• increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
Company industry:
Food & Beverage Production
Job role:
Management

Area Supervisor

August 2014 - December 2020

Dunkin Donuts

Riyadh, Saudi Arabia

August 2014 - December 2020

• managed and developed \[56\] junior staff to consistently meet and exceed individual KPIs.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Company industry:
Catering, Food Service, & Restaurant

Quality Control

June 2011 - June 2014

Dunkin Donuts

Riyadh, Saudi Arabia

June 2011 - June 2014

• Expertly guided quality processes by employing outstanding working knowledge of \[Food & Beverages\].
• coached staff in required knowledge and skills needed to maintain exceptional company quality standards.
• audited existing operational practices, proactively challenging and implementing improvement to ensure compliance and growth.
• Collaborated with \[ Supply Chain\] and \[ Operation\] teams to communicate and achieve desired quality standards and outputs.
Company industry:
Catering, Food Service, & Restaurant

Education

Imam Mohammed bin Saud university

January 2015

January 2015

Bachelor's degree, Bachelor of Business Administration,

Saudi Arabia

Skills

Food Service
Expert
Food Service
Expert
Staff Training
Expert
Staff Training
Expert
Field Supervision
Expert
Field Supervision
Expert
Food Safety
Expert
Food Safety
Expert
operations
Expert
operations
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SAFETY STANDARDS
Expert
SAFETY STANDARDS
Expert
SALES
Expert
SALES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
FOOD SAFETY
Intermediate
FOOD SAFETY
Intermediate
MANAGEMENT TRAINING
Intermediate
MANAGEMENT TRAINING
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
operation management
Expert
operation management
Expert
coast control
Expert
coast control
Expert
team management
Expert
team management
Expert
operation training
Expert
operation training
Expert
sales improvement
Expert
sales improvement
Expert
team leader
Expert
team leader
Expert

Languages

English
Expert

Training and Certifications

Certifications
osha safety standards
Nov 2022

Hobbies

  • Sales analyst
    Full understanding for the sales process