Yacine AMARI

Engineering and Solution Architecture : Dimensioning for External Solutions Integration, Topology Establishment, Call Flow Definition, Configuration Preparation and Testing (Protocol Analyzer, Customization based on Protocol Flexibility).
•Lead Business Configuration : Marketing Offers and Requirement Study, Feasibility, Implementation and Roll-Out.
•Charging System Feature Activation, impact analysis and testing.
•Management of the project related to the Network Department (Transvers Project).
•Troubleshooting and investigating the issue related to customer complaint, 3PP integration or service impacting.

- Study of the business offers feasibility and promotions specifications provided by the Marketing.
- Implementation and deployment of the conceived business offers through the CS BC Rating Management Application for prepaid, postpaid and hybrid subscribers based on the Marketing and Management requirements.
- Configuration of offers, promotions and tariffs through SDP (SMA/RMA) using rating and promotion structures (Dedicated Account, Accumulators, Bonus, USSD structures …) and features (PAM, Offer Driven Rating, Usage Counters, Usage Thresholds…).
- Configuration of Refills and Services through AIR (AVIM and RMA) using Refill structures (Premium, Account, and Account Division).
- Performing OLM Front End, Processing, and Back End configurations.
- Coordinating with Third Party teams : SOA, VOMS, VAS, and CRM.
- Consolidating with Mediation and Data-Ware-House for reporting and CDRs specifications.
- Offering UCIP and Mass Provisioning Interfaces for All Customer Care activities.
- Integration of Charging System nodes (SDP, AIR, CCN) and coordination with the Ericsson’s System Integrators during the project.
- In charge of acceptance tests (ATPs) after integration, software upgrades (ICPs), emergency packages installation and functions activation.
- Fault Management, collaboration and follow-up with Ericsson local Support for all escalated issues and system failures through the Customer Service Request Portal (CSRs).
- Business Configuration Optimization and Tuning.

- Prepare the infrastructure (OS and hardware specification) as required by the solution Vendor.
- Installation of the RADIO Planning Software solutions like Atoll & OPTIMI (E// Product).
- Support the end user for the Client version installation and configuration.
- Investigating and fixing anomalies related to the Client version configuration
- Administration of the OS (Windows 2008 server) where Atoll and OPTIMI solutions were running (perform daily health check, perform a weekly OS backup, and monitor the system performance)
- Oracle Administration support level 1 for Atoll Database, perform daily oracle DB backup, daily checks of oracle logs files and react in case of necessity.
- Installation and configuration of Oracle Client for the end users then connect it to the Oracle server.
- Raise the anomalies related to the software to the supplier support team and follow it up.
- Perform the software upgrade following the MOP provided by the supplier.

Ooredoo Algeria,

The main tasks I was responsible for are:

Project Topic : « Design and Implementation of business Intelligent system for provisioning division of NAFTAL company ».

•Tasks performed:

- Study of the architecture of different data sources (Databases, Flat file and information system)
- Design and implement a data-ware-house database to store all required information for BI reporting
- Prepare ETL phase Extraction from different data sources and make the required data transformation then load it to the data-ware-house database
- Implementation of dashboard which allows the processing of the data-ware-house data as per the business intelligence technology (X-OLAP)