Yahya Tumeh, Retail Sales Supervisor

Yahya Tumeh

Retail Sales Supervisor

Paris Gallery

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Bachelor's Degree in Computer & Information Systems at Economic & Accounting
Experience
18 years, 2 Months

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Work Experience

Total years of experience :18 years, 2 Months

Retail Sales Supervisor at Paris Gallery
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2016

Retail Supervisor Handeling (watches, accessories, eyewear) department

- Training, couching, developing, and leading a team of 5 - 6 members.
- Daily Power talk & follow up with a team to discusses
(Achievement, daily target, ongoing promotion).
- Motivating the team and create a competitive work
environment & rewording the best staff.
- Reports analyses : Sales achievement, YTD & MTD
Growth, brands ranking.
- Problems solving and ensure customer satisfaction.
- Stock monitoring to re-order and ensure all fast-
moving items are available.
- Merchandising & stock taken.
- Working closely with Retail Manager to create and
promote monthly In-Store event.

Sales Executive . Watches Specilaiset at Paris Gallery
  • United Arab Emirates - Abu Dhabi
  • August 2014 to September 2016

- Assisting the customers while they purchasing
- Ensure high quality of customer service

CUSTOMER SERVICE AGENT at ABU DHABI AIRPORT
  • United Arab Emirates - Abu Dhabi
  • December 2013 to July 2014

OPERATION JOB AT ABU DHABI INTERNATIONAL AIRPORT/ ADAC.

Presenting high quality of customer service and assisting the passengers by providing them with any update on their flights/gates.

Sales Supervisor at MAJID AL FUTTAIM GROUP- HYPERMARKET - CARREFOUR
  • United Arab Emirates - Abu Dhabi
  • September 2011 to November 2013

* Working for organization to promote customer care,
* Assist the customers to resolve their queries.
* Updating any requests made by customers into the
system to complete the task
* Explaining billing invoices and accounting policies to the
stuff
* Preparing monthly closing reports, and monitor supplier
payment
* Follow up with suppliers for all home delivery Appliances
items and update on Gima system

Sales Representative at AUDI BANK - SERDAR GROUP
  • Syria - Aleppo
  • August 2010 to September 2011

* In door & out door loan sales for cars and Real Estate
loans

* Collection :

- Follow up with the customers on daily basis.
- Update customers information in system .

Sales Representative at MODERN COMPANY FOR CARS TRADING
  • Syria - Aleppo
  • March 2006 to July 2010

My work here was SALES and coordinator, and during my work in this company I got experience about car insurance and car loans.

Education

Bachelor's degree, Bachelor's Degree in Computer & Information Systems at Economic & Accounting
  • at ALEP UNIVERSITY
  • March 2010

Specialties & Skills

Collections
Customer Service
Communication Skills
Sales Coordination
COMPUTER SKILLS
MS - OFFICE
Communication
Working in team and lead it
latter correspondence
POS System and cash management

Languages

English
Expert
Arabic
Expert

Training and Certifications

CUSTOMER CARE (Training)
Training Institute:
CARREFOUR
Date Attended:
October 2012
Duration:
6 hours
ACCOUNTING SOFTWARE (Training)
Training Institute:
CPC - SYRIA
Date Attended:
June 2006
Duration:
36 hours
Letter Correspondence (Training)
Training Institute:
Center for Business & Finance
Date Attended:
November 2009
Duration:
20 hours
CUSTOMER SERVICE AND COLLECTION (Training)
Training Institute:
AUDI BANK
Date Attended:
March 2011

Hobbies

  • SWIMMING - JUGGING - learning other language
    IM ALWAYS FOLLOW EVERY THING NEW FOR TECHNOLOGY