يحيى طعمة, Retail Sales Supervisor

يحيى طعمة

Retail Sales Supervisor

Paris Gallery

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, Bachelor's Degree in Computer & Information Systems at Economic & Accounting
الخبرات
18 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 3 أشهر

Retail Sales Supervisor في Paris Gallery
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ سبتمبر 2016

Retail Supervisor Handeling (watches, accessories, eyewear) department

- Training, couching, developing, and leading a team of 5 - 6 members.
- Daily Power talk & follow up with a team to discusses
(Achievement, daily target, ongoing promotion).
- Motivating the team and create a competitive work
environment & rewording the best staff.
- Reports analyses : Sales achievement, YTD & MTD
Growth, brands ranking.
- Problems solving and ensure customer satisfaction.
- Stock monitoring to re-order and ensure all fast-
moving items are available.
- Merchandising & stock taken.
- Working closely with Retail Manager to create and
promote monthly In-Store event.

Sales Executive . Watches Specilaiset في Paris Gallery
  • الإمارات العربية المتحدة - أبو ظبي
  • أغسطس 2014 إلى سبتمبر 2016

- Assisting the customers while they purchasing
- Ensure high quality of customer service

CUSTOMER SERVICE AGENT في ABU DHABI AIRPORT
  • الإمارات العربية المتحدة - أبو ظبي
  • ديسمبر 2013 إلى يوليو 2014

OPERATION JOB AT ABU DHABI INTERNATIONAL AIRPORT/ ADAC.

Presenting high quality of customer service and assisting the passengers by providing them with any update on their flights/gates.

Sales Supervisor في MAJID AL FUTTAIM GROUP- HYPERMARKET - CARREFOUR
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2011 إلى نوفمبر 2013

* Working for organization to promote customer care,
* Assist the customers to resolve their queries.
* Updating any requests made by customers into the
system to complete the task
* Explaining billing invoices and accounting policies to the
stuff
* Preparing monthly closing reports, and monitor supplier
payment
* Follow up with suppliers for all home delivery Appliances
items and update on Gima system

Sales Representative في AUDI BANK - SERDAR GROUP
  • سوريا - حلب
  • أغسطس 2010 إلى سبتمبر 2011

* In door & out door loan sales for cars and Real Estate
loans

* Collection :

- Follow up with the customers on daily basis.
- Update customers information in system .

Sales Representative في MODERN COMPANY FOR CARS TRADING
  • سوريا - حلب
  • مارس 2006 إلى يوليو 2010

My work here was SALES and coordinator, and during my work in this company I got experience about car insurance and car loans.

الخلفية التعليمية

بكالوريوس, Bachelor's Degree in Computer & Information Systems at Economic & Accounting
  • في ALEP UNIVERSITY
  • مارس 2010

Specialties & Skills

Collections
Customer Service
Communication Skills
Sales Coordination
COMPUTER SKILLS
MS - OFFICE
Communication
Working in team and lead it
latter correspondence
POS System and cash management

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

CUSTOMER CARE (تدريب)
معهد التدريب:
CARREFOUR
تاريخ الدورة:
October 2012
المدة:
6 ساعات
ACCOUNTING SOFTWARE (تدريب)
معهد التدريب:
CPC - SYRIA
تاريخ الدورة:
June 2006
المدة:
36 ساعة
Letter Correspondence (تدريب)
معهد التدريب:
Center for Business & Finance
تاريخ الدورة:
November 2009
المدة:
20 ساعة
CUSTOMER SERVICE AND COLLECTION (تدريب)
معهد التدريب:
AUDI BANK
تاريخ الدورة:
March 2011

الهوايات

  • SWIMMING - JUGGING - learning other language
    IM ALWAYS FOLLOW EVERY THING NEW FOR TECHNOLOGY