yamen kassem, IT Support

yamen kassem

IT Support

AL AMAN INTERNATIONAL SCHOOL

Location
Qatar - Doha
Education
Bachelor's degree, Computer Science
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

IT Support at AL AMAN INTERNATIONAL SCHOOL
  • Lebanon
  • June 2021 to May 2022

o Continual analysis of the existing network and providing required reports to the
management.
o Providing technical support for more than 200 computer users
o Installing and maintenance of different applications like office 365, CAD, etc…
o Performing Routine backup of different servers
o Managing and maintenance of 20+ CCTV cameras
o Performing Day to day tasks related to maintaining the critical business data
o Ensured that all server hardware, operating systems, software and procedures aligned
with organizational standards and strategic business plan
o Testing new technology
o Possibly training staff

Data Entry Operator at ARABIAGIS
  • Lebanon - Tripoli
  • May 2022 to May 2022

o Lebanon Elections.
o Proven data entry work experience, as a Data Entry Operator or Office Clerk.
o Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
o Review data for deficiencies or errors, correct any incompatibilities if possible and check output.

LAB Admin / Technical Assistant at Jinan University
  • Lebanon - Tripoli
  • July 2020 to January 2021

o Provided network support services for devices such as hubs, bridges, routers and other hardware.
o Established, repaired and optimized networks by installing wiring, cabling and devices.
o Managed system-wide operating system and software deployments as well as related software upgrade problems.
o Configured systems according to prescribed software and hardware frameworks.

Developer/Data Entry Clerk at CORDEX
  • Lebanon - Tripoli
  • July 2018 to February 2019

o Scanned documents and saved in database to keep records of essential organizational information.
o Produced monthly reports using advanced Excel spreadsheet functions.
o Provided front-end website development.

Education

Bachelor's degree, Computer Science
  • at Jinan University - Lebanon
  • July 2022
Higher diploma, InformationTechnology
  • at Ahmad Akram Awaida Technical Institute
  • July 2022
Diploma, Professional Diploma Program in Information Technology
  • at Azm Institute
  • September 2018

Specialties & Skills

Development
Networks
MYSQLI/MSSQL
PHP development
HTML/CSS
Java/C/C++
Java Script
Network support
COMPUTER Hardware/Software Knowledge
IT maintenance
Microsoft office

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Google IT Support (Certificate)
Google IT Automation with Python (Certificate)
Date Attended:
December 2020
CCNA ROUTING AND SWITCHING :Introduction to Networks (Certificate)
Date Attended:
April 2018
IT ESSENTIALS (Certificate)
Date Attended:
April 2016

Hobbies

  • Chess
    2015