Yana Oleynik, Store Manager

Yana Oleynik

Store Manager

Per Lei Couture

Location
Qatar - Doha
Education
Diploma, Commerce Specialist (Commerce Business)
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Store Manager at Per Lei Couture
  • Qatar - Doha
  • January 2018 to June 2021

Ensure high levels of customers satisfactions through excellent service
* Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
* Complete store administration and ensure compliance with policies and procedures
* Maintain outstanding store condition and visual merchandising standards
* Report on buying trends, customer needs, profits
* Propose innovative ideas to increase market
* Conduct personnel performance appraisals to assess training needs
* Deal with issues that arise from staff or customers (complaints)
* Lead an example of well behavior and high performance

Education

Diploma, Commerce Specialist (Commerce Business)
  • at Ulyanovsk State Technical University
  • January 2009

Specialties & Skills

Leadership
Team Motivator
Store Management
POLICY ANALYSIS
CUSTOMER SERVICE
MANAGEMENT
COACHING
COUNSELING
FINANCIAL
IMAGING
INVENTORY MANAGEMENT

Languages

English
Expert
Russian
Expert