General manager
Ahli brokerage Company
Total years of experience :14 years, 7 Months
• Handled the daily operations of the fund services department in Qatar through managing and supervising fund services team
• Liaised with fund managers and back office for accurate computation of Net Asset Value of Funds under administration.
• Structured new operating models to cater to clients’ needs and automated manual processes in place
• Maintained excellent relationships with fund founders, fund managers, back office and regulators
• Trained fund services staff and ensured they have necessary skills to perform daily tasks
• Reviewed and signed off Service Level Agreements and Operating Memorandums between the department, clients and back office
• Handled internal and external audits including but not limited to Qatar Central bank audits while ensuring corrective measures are taken to close any audit findings.
• Handled all feedback / complaints from clients positively
• Handled queries from Founders, Fund Managers, fund auditors and back office.
• Managed the product P/L to meet net revenue targets