Operations Specialist
Morgan International
Total years of experience :1 years, 11 Months
Primary point of contact with candidates following their registrations.
• Recruited a strong team of qualified and certified instructors.
• Handled the sales of the CPA program.
• Handled class management, which was not limited to schedules, instructor’s allocations,
candidate’s attendance, complaints and passing rates.
• Provided candidates with high level of customer service, helping them with memberships,
evaluations and exam applications.
• Maintained and nurtured a strong relationship with the candidates and gathered timely feedback
on their passing rates until they became a part of the company’s alumni.
Directly assisted the human resources manager with a range of administrative tasks related to the on boarding of employees being sent offshore in a timely manner.
• Reviewed all the documentation, including personal details of all new offshore employees and kept up-to-date on the SAP system.
Assisted the Internal Audit department carry out various administrative tasks associated with the
execution of internal audit across various departments within the company.