Yasmine Khalaf, COMMUNICATION OFFICER

Yasmine Khalaf

COMMUNICATION OFFICER

RIGHT TO PLAY INTERNATIONAL

Location
Lebanon
Education
Bachelor's degree, COMMUNICATIONS AND PUBLIC RELATIONS
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

COMMUNICATION OFFICER at RIGHT TO PLAY INTERNATIONAL
  • Lebanon - Beirut
  • My current job since September 2022

www.righttoplay.com
• Develop and implement communication plan in-line with regional office communication plan
• Lead on the creation of overall communication related to Right To Play Lebanon country office
• Produce communication material across 5 different projects for children and youth
• Manage the production of videos for all projects coordinating internally and externally for visibility
• Conduct storytelling workshops with our partners to help identify success stories
• Facilitate relationship building with country and community opinion leaders

DIGITAL LEARNING SPECIALIST at International Commission on Missing Persons
  • Netherlands - The Hague
  • June 2021 to November 2021

INTERNATIONAL COMMISSION ON MISSING PERSONS,
THE HAGUE, NETHERLANDS (REMOTE) - CONTRACT
www.icmp.int
• Developed and audited over 8 learning activities for all ICMP country programs and cross-cutting
programs
• Created and managed multimedia training materials for online courses including videos, infographics
and text
• Coordinated the production of 15 training videos on ICMP’s DNA extraction methods and course
content to be delivered to ICMP’s Mexico program
• Managed webinars and built 5 online training courses on ICMP’s Learning Management System
• Supported ICMP’s Centre for Excellence and Learning in the overall production of 5 E-learning
courses
• Assembled a team of subject matter experts SMEs to create training materials using various learning
methods appropriate to the training context in-person & online
• Conducted in-person Training of trainers TOT to our CSO partners in Erbil on course instructional
design and capacity building
• Redefined training processes and standards by evaluating the effectiveness for training material and
implementing solutions

PROGRAM COMMUNICATION OFFICER/MENA REGION at International Commission on Missing Persons
  • Lebanon - Beirut
  • May 2018 to December 2020

• Managed program specific communication activities with partners and third-party
• Built media relationships among other UN agencies and International organizations
• Organized press conferences, building relationships with journalists, media outlets, documentary
filmmakers and managed relationships to assist ICMP’s efforts to advocate for the issue of the
missing in the MENA region and Europe
• Drafted, edited and copyedited press releases tweets and social media posts in both English and
Arabic
• Produced a wide range of video campaigns with compelling content in coordination with internal and
external teams delivering high visibility and social media engagement
• Created program specific publications developing innovative public outreach campaigns and
managing events in line with the global ICMP communications strategy and work plan to secure
additional program funding
• Produced a range of program specific materials, including newsletters, press releases, media
advisories, brochures, and flyers
• Implemented due diligence on potential strategic partners and government relations
• Contributed to daily media monitoring on missing persons issues in the MENA region

MARKETING AND SALES COORDINATOR at ANADOLU AGENCY
  • Egypt
  • August 2017 to May 2018

LEBANON
www.aa.com.tr/en
• Developed an overall marketing strategy for MENA region to ensure broader news outreach securing
over 100 subscribers
• Created and published content material for posts, publications and news
• Prepared client proposals and built strong relations with media outlets
• Implemented due diligence on potential strategic partners
• Maintained effective internal communication and close work with the team
• Planned events and set meetings with existing and potential new clients

CUSTOMER SERVICE/OPERATIONS at BANKMED SAL BEIRUT
  • June 2015 to February 2017

, LEBANON
www.bankmed.com.lb
• Ensured targeted market and clients are satisfied with the bank’s service
• Confirmed high level analysis of product knowledge and industry updates, and trendsto properly
identify initiatives and help promote sales
• Continuously studied and maintained a high knowledge of legal and compliance requirements
• Serviced 50+ customers a day by opening and closing accounts, wiring transfers, processing special
instructions on accounts, and cross-selling additional bank products
• Reviewed daily reports to ensure correct reporting
• Served as the voice of the customer by voicing client concerns/needs to successfully complete their
banking needs/goals to deliver excelled customer service

MORTGAGE BANKER at ROCKET MORTGAGE
  • United States
  • May 2014 to January 2015

www.rocketmortgage.com
• Collaborated with a team to write 200+ loans per month
• Lead sales and marketing presentations to educate the team on market trends that helped team
members capture more loan opportunities
• Served as a mortgage consultant by understanding the clients’ financial and housing goals and
tailored loan products to help meet their goals
• Developed growth targets, business objectives, and strategies for branding products
• Planned and organized team meetings to run through daily ratesand targets

Education

Bachelor's degree, COMMUNICATIONS AND PUBLIC RELATIONS
  • at UNIVERSITY OF MICHIGAN
  • April 2014

EDUCATION

Specialties & Skills

NEWSLETTERS
PRESS RELEASES
BANKING
BRAND MANAGEMENT
BROCHURE DESIGN
CUSTOMER SERVICE
DIRECT MARKETING
DUE DILIGENCE
MARKETING

Languages

Arabic
Expert
English
Expert