Yassen  Hammad , Operations Specialist

Yassen Hammad

Operations Specialist

Kuwait London company

Location
Kuwait - Hawali
Education
Bachelor's degree, business administration
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

Operations Specialist at Kuwait London company
  • Kuwait - Al Kuwait
  • My current job since May 2022

For nearly 2 years, I've spearheaded operations at a central kitchen servicing 80 restaurants across the GCC (UAE, Qatar, Kuwait). Proficient in Microsoft Word, Excel, PowerPoint, my skills encompass:

Data Entry & Analysis: Streamlining processes with meticulous data handling.

Customer Service & Coordination: Ensuring seamless customer support for teams, drivers, and staff aggregators.

Product Marketing: Executing effective strategies to boost food and beverage visibility.

Operations Management: Overseeing offline times, handling complaints, and quality monitoring.

Sales & Marketing Performance: Driving revenue through targeted sales and marketing initiatives.
Social Media Management: Managing 50+ accounts, enhancing brand presence, and engaging with customers.

Technical Support: Providing assistance for menu integration on aggregators.

Notably, I've successfully navigated challenges in a multi-country setting, ensuring efficient operations in the UAE, Qatar, and Kuwait. My commitment to problem-solving, complaint resolution, and quality assurance has been pivotal in maintaining high standards.

If you seek a dedicated Operations Specialist with a proven track record in complex multi-country operations, let's connect to discuss how I can contribute to the success of your team and elevate operational efficiency.

Telesales Representative at Zain - Kuwait
  • Kuwait - Al Kuwait
  • May 2021 to May 2022
Sales Associate at Alyasra Fashion
  • Kuwait - Hawali
  • March 2022 to May 2022
Customer Service Agent at Saudi Telecom Company - Stc
  • Kuwait - Al Kuwait
  • December 2019 to May 2021
call center agent at g.c.c
  • Kuwait - Al Kuwait
  • July 2019 to October 2019
salesman at Zara Home - Azadea Group
  • Kuwait - As Salimiyah
  • March 2019 to July 2019

Education

Bachelor's degree, business administration
  • at Arab open university
  • May 2024
High school or equivalent, الادبي
  • at النجاه
  • May 2019

خريج ثانويه النجاه العليه الخاصه تخصص ادبي

Specialties & Skills

Project Management
Event Planning
Data Entry
operations
Marketing
التواصل والعمل الجماعي
marketing
problem solving
teamwork
communication
outbound
outlook
office work
microsoft powerpoint
project management
Operation
Sales Coordination
daily reports

Social Profiles

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Boxing