Yassen  Hammad , Operations Specialist

Yassen Hammad

Operations Specialist

Kuwait London company

Lieu
Koweït - Hawali
Éducation
Baccalauréat, business administration
Expérience
5 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 3 Mois

Operations Specialist à Kuwait London company
  • Koweït - Al Koweït
  • Je travaille ici depuis mai 2022

For nearly 2 years, I've spearheaded operations at a central kitchen servicing 80 restaurants across the GCC (UAE, Qatar, Kuwait). Proficient in Microsoft Word, Excel, PowerPoint, my skills encompass:

Data Entry & Analysis: Streamlining processes with meticulous data handling.

Customer Service & Coordination: Ensuring seamless customer support for teams, drivers, and staff aggregators.

Product Marketing: Executing effective strategies to boost food and beverage visibility.

Operations Management: Overseeing offline times, handling complaints, and quality monitoring.

Sales & Marketing Performance: Driving revenue through targeted sales and marketing initiatives.
Social Media Management: Managing 50+ accounts, enhancing brand presence, and engaging with customers.

Technical Support: Providing assistance for menu integration on aggregators.

Notably, I've successfully navigated challenges in a multi-country setting, ensuring efficient operations in the UAE, Qatar, and Kuwait. My commitment to problem-solving, complaint resolution, and quality assurance has been pivotal in maintaining high standards.

If you seek a dedicated Operations Specialist with a proven track record in complex multi-country operations, let's connect to discuss how I can contribute to the success of your team and elevate operational efficiency.

Telesales Representative à Zain - Kuwait
  • Koweït - Al Koweït
  • mai 2021 à mai 2022
Sales Associate à Alyasra Fashion
  • Koweït - Hawali
  • mars 2022 à mai 2022
Customer Service Agent à Saudi Telecom Company - Stc
  • Koweït - Al Koweït
  • décembre 2019 à mai 2021
call center agent à g.c.c
  • Koweït - Al Koweït
  • juillet 2019 à octobre 2019
salesman à Zara Home - Azadea Group
  • Koweït - As Salimiyah
  • mars 2019 à juillet 2019

Éducation

Baccalauréat, business administration
  • à Arab open university
  • mai 2024
Etudes secondaires ou équivalent, الادبي
  • à النجاه
  • mai 2019

خريج ثانويه النجاه العليه الخاصه تخصص ادبي

Specialties & Skills

Project Management
Event Planning
Data Entry
operations
Marketing
التواصل والعمل الجماعي
marketing
problem solving
teamwork
communication
outbound
outlook
office work
microsoft powerpoint
project management
Operation
Sales Coordination
daily reports

Profils Sociaux

Langues

Anglais
Expert
Arabe
Langue Maternelle

Loisirs

  • Boxing