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تم إلغاء حظر المستخدم بنجاح
ياسر فاروق, Senior Sales Manager

ياسر فاروق

Senior Sales Manager·Oberoi Hotels & Cruises

مصر

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 4 أشهر

Senior Sales Manager

يناير 2025 - حتى الآن

Oberoi Hotels & Cruises

القاهرة، مصر

يناير 2025 - حتى الآن

• Managed a portfolio of high-value accounts, focusing on luxury and
premium segments, to drive transient, extended stay, leisure, group,
and catering business.
• Conducted a minimum of \[15\] client visits/sales calls per week,
building strong, long-term relationships with key decision-makers
and influencers.
• Collaborated closely with Sales & Marketing leadership and
property-level teams to ensure alignment of sales strategies with
overall business objectives.
• Prepared accurate and timely reports analyzing sales performance,
market trends, and competitive landscapes.

مجال الشركة:
الضيافة والسكن

Senior Events Sales Manager

يناير 2024 - نوفمبر 2024

Emirates Palace Mandarin Oriental Hotel

أبو ظبي، الإمارات العربية المتحدة

يناير 2024 - نوفمبر 2024

• Create/execute the strategic plan that generates interest in our events,
enabling us to hit revenue targets. This involves analyzing market
trends, recognizing new business opportunities and responsibilities for
setting sales targets.
• Maintain and manage relationships with high profile clients i.e.,
corporate accounts, wedding planners & other event organizers. Offer
amazing customer service to keep them satisfied, as well and coming
back.
• Organize and coordinate themed events from initial meet/greet to
finality. Work in conjunction with multiple departments from catering,
audio visual to housekeeping and all other facets of the event run
cooperatively.

مجال الشركة:
الضيافة والسكن

Events Sales Manager

يناير 2022 - ديسمبر 2023

Dusit Thani Lakeview Cairo

القاهرة، مصر

يناير 2022 - ديسمبر 2023

• Create customized proposals and packages to cater the request
based on every clients needs and budget.
• Conduct guest interactions by providing exceptional customer -
service and holistic client satisfaction.
• Plan and execute weddings work closely with other departments
such as catering, housekeeping, banquets services etc.
• Lead on-site logistics (setup, schedule) and resolve any last-minute
event day issues.
• Prepare sales and client feedback reports as well as event data that
should be shared for the comments on what might have worked or
not, all this helps in crafting future plans enhancing service delivery.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المبيعات

Assistant Events Manager

أكتوبر 2019 - ديسمبر 2021

The St. Regis Al Masa

القاهرة، مصر

أكتوبر 2019 - ديسمبر 2021

• Supervised event staff, providing clear direction and guidance for
successful execution of tasks.
• Increased repeat business with exceptional attention to detail and
personalized client service.
• Contract negotiation to make sure vendors meet the hotels quality
standards and client needs.
• Support and supervise the event sales team, coaching, supporting
colleagues to drive optimal performance.
• Perform a post-event review to get client feedback and judge the
efficiency of the same.
• Solve any legal or regulatory issues that may arise while planning
for the event and during its execution.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Assistant Events Manager

أكتوبر 2019 - ديسمبر 2021

The St. Regis Almasa

القاهرة، مصر

أكتوبر 2019 - ديسمبر 2021

• Contract negotiation to make sure vendors meet the hotels quality
standards and client needs.
• Support and supervise the event sales team, coaching, supporting
and training colleagues to drive optimal performance.
• Perform a post-event review to get client feedback and judge the
efficiency of the same.
• Take feedback and work on it to be better at providing quality
service, making sure that the clients are satisfied.
• Solve any legal or regulatory issues that may arise while planning
for the event and during its execution.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Groups Sales Manager

نوفمبر 2017 - نوفمبر 2018

Holiday Inn

مكة المكرمة، المملكة العربية السعودية

نوفمبر 2017 - نوفمبر 2018

• Create and Implement sales strategies to generate Hajj & Umrah group
business.
• Uncover and secure new business, including travel agents, religious
organizations + corporate accounts to boost group rooms
• Manage events related to Hajj and Umrah groups from planning till
execution managing all the operational aspects efficiently.
• Develop long-term relationships with clients and improve client loyalty
through excellent personalized service as well the developing customized
solutions which meet their demands.
• Study the Hajj and Umrah tourism sector, analyze market trends as well
as competitor activities to identify potential opportunities and threats.

مجال الشركة:
الضيافة والسكن

Assistant Sales Manager

أبريل 2016 - نوفمبر 2017

InterContinental

جدة، المملكة العربية السعودية

أبريل 2016 - نوفمبر 2017

• Creating and maintaining detailed logistical plans for corporate
meetings, including scheduling of all aspects (catering needs,
audiovisual requirements or room set-up).
• Serve as corporate client liaison and trouble-shooter for the planning of
events (beginning to end) including interdepartmental requests,
inquiries throughout sales prior to final booking.
• Supervise and train all casual staff to promote hotel standards and
services recommendation.

مجال الشركة:
الضيافة والسكن

Events Sales Executive

يناير 2012 - يناير 2016

InterContinental

الرياض، المملكة العربية السعودية

يناير 2012 - يناير 2016

• Develop and maintain key client relationships to provide
personalized service, increase business.
• Coordinate with different departments to ensure that luxury events
are well planned & executed without mistakes.
• Create and execute sales plans, hit revenue targets to grow the
business as well covering all bases of: prospecting + pushing for new
deals / managing relationships

مجال الشركة:
الضيافة والسكن

Events Sales Executive

يناير 2012 - يناير 2015

Intercontinental riyadh

الرياض، المملكة العربية السعودية

يناير 2012 - يناير 2015

• Develop and maintain key client relationships to provide
personalized service, increase business.
• Coordinate with deferent departments to ensure that luxury
events are well planned & executed without mistakes.
• Influence market trends and competition through observation,
research of competitors to identify selling space for your hotel
in luxury events.

مجال الشركة:
الضيافة والسكن

التعليم

Ain Shams University

يناير 2008

يناير 2008

بكالوريوس، Business Administration

مصر

Ain Shams University

يناير 2008

يناير 2008

بكالوريوس، Administration And Commerce

مصر

Ain Shams University

يناير 2008

يناير 2008

بكالوريوس، Accounting And Business Sciences

مصر

Skills

Feedback
Expert
Feedback
Expert
Customer Service
Expert
Customer Service
Expert
COACHING
Intermediate
COACHING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
EVENT MANAGEMENT
Expert
EVENT MANAGEMENT
Expert
CONTRACT NEGOTIATION
Expert
CONTRACT NEGOTIATION
Expert
CONSULTING
Intermediate
CONSULTING
Intermediate
DIRECT SELLING
Expert
DIRECT SELLING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
QUALITY
Expert
QUALITY
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
ADVERTISING
Expert
ADVERTISING
Expert
BILLING
Expert
BILLING
Expert
BUDGETING
Expert
BUDGETING
Expert
Feedback
Expert
Feedback
Expert
Customer Service
Expert
Customer Service
Expert

اللغات

الانجليزية
متمرّس
العربية
مبتدئ