Yosra Mechergui

Efficiently manage administrative tasks, including the creation of invoices, quotations, LPOs (Local Purchase Orders), and processing payments vouchers.
Oversee petty cash management and maintain accurate records of expenses.
Handle the scanning, printing, and filing of important documents to ensure a well-organized and easily accessible filing system.
Facilitate the timely transmission of documents, such as official letters and reports.
Effectively manage calls and emails, ensuring prompt and professional responses to inquiries.
Take responsibility for the organizations Instagram account, maintaining an engaging and consistent online presence.
Coordinate and schedule appointments, ensuring efficient use of executives time.
Arrange meetings, including booking venues, coordinating attendees, and preparing necessary materials. Facilitate the application process for Schengen visas, ensuring all required documentation is prepared accurately.
Handle travel arrangements, including flight bookings, hotel reservations, and any other logistics required for executive travel.
Manage and update the organizations Instagram account, creating engaging content and interacting with followers to enhance the brands online presence.
Prioritize tasks efficiently, ensuring that deadlines are met and important activities are given appropriate attention.
Uphold a high level of confidentiality when dealing with sensitive information and privileged communications.
Exhibit strong problem-solving skills, identifying and resolving challenges that may arise in daily operations.
Collaborate with colleagues and executives to ensure seamless communication and coordination across departments.
Proactively seek opportunities for process improvement and implement changes to enhance overall efficiency.

• Manage daily office operations and executive support tasks
• Organize CEO calendar, meetings, and travel arrangements including visas and
documentation
• Coordinate candidate communication and interview scheduling support
• Post job advertisements on recruitment platforms (LinkedIn, Indeed, Bayt,
GulfTalent)
• Screen and organize CVs for management review
• Prepare onboarding documents and coordinate new employee setup
• Maintain attendance records and employee data (fingerprint system)
• Support payroll preparation with attendance and documentation
• Manage showroom inventory and stock control
• Coordinate logistics and delivery schedules with clients and teams
• Follow up on delivery execution to ensure timely completion
• Support procurement requests and purchasing coordination
• Prepare invoices, quotations, delivery notes, and official documents
• Prepare Minutes of Meetings (MoM)
• Provide basic IT support (printers, desktops, troubleshooting)
• Manage office supplies and internal requests

Efficiently managed daily operations, ensuring a well-organized and productive work environment. Facilitated effective communication through prompt handling of emails, calls, and official correspondence. Maintained accurate and up-to-date records through meticulous data entry and streamlined record-keeping systems.
Successfully organized and coordinated corporate events and meetings, managing logistics and ensuring smooth execution.
Provided comprehensive support to department heads, demonstrating adaptability and flexibility in diverse tasks.
Utilized Microsoft Office, Google Workspace, and project management tools to enhance workflow efficiency.
Upheld the highest standards of confidentiality in handling sensitive information.

• Managed office documentation and administrative operations
• Maintained records and confidential files

Executed effective calls to individuals, providing clear and compelling information to enhance their understanding of the products and services offered.
Designed and implemented daily surveys to assess customer opinions and evaluate satisfaction levels, contributing to the improvement of service quality.
Successfully met set targets regularly, concentrating on improving success rates and increasing sales volume.
Analyzed daily data and prepared comprehensive reports, highlighting strengths and opportunities for improvement.
Demonstrated positive interaction with customers, leveraging strong communication skills and the ability to handle work challenges.
Actively pursued skill development by staying updated on the latest telemarketing techniques and adopting best practices.

• Conducted outbound calls and handled client communication
• Built strong communication and persuasion skills

Assisted lawyers with reviewing and organising witness reports.
Filled all court documents on behalf of the attorneys.
Directed and coordinated law office activity, including delivery of subpoenas.

Scheduled and coordinated meetings, appointment, and travel arrangements for supervisors and managers.
Trained 2 administrative assistants during a period of company expansion to ensure strict adherence to company policies.
Maintained an organized system of documents, an electronic method.

• Supported daily administrative tasks and office coordination
• Managed scheduling and documentation workflows