You Sra, back office

You Sra

back office

Go Partners

Location
Qatar - Doha
Education
High school or equivalent, Law
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

back office at Go Partners
  • Egypt - Cairo
  • February 2013 to February 2014

From 9-Feb 2013 till 1-Feb 2014
-Back Office - Go Partners outsource for Etisalat Misr.

منسق خدمة عملاء at TelePerformance
  • Egypt - Cairo
  • March 2010 to March 2013

منسق خدمة و مراقبة جودة أداء موظفين خدمة العملاء فى أداء خدمتهم و مساعدتهم للعملاء و التدريب على ماهو جديد فى المجال و كيفية تقديم الخدمة المناسبة بشكل افضل للعملاء و الموظف فى أن واحد

quality coordinator at Quality assurance Co-ordinater - Teleperformance out source for Vodafone
  • Egypt - Cairo
  • June 2011 to March 2012

From Jun 2011 to March 2012
- Quality assurance Co-ordinater - Teleperformance out source for Vodafone

ممثل خدمة عملاء at Work as call center
  • Egypt - Cairo
  • February 2010 to June 2011

From Feb 2010 to Jun 2011
- Work as call center in Teleperformance Company out Source for Vodafone (out pound and in pound)

ادارة المتطوعين , مساعدات الاسر الفقيرة at Work in resala charity association
  • Egypt - Cairo
  • March 2008 to May 2009

From March 2008 to May 2009
- Work in resala charity association

Work as teacher in nursery school geel at مدرسة جيل 2000 للغات
  • Egypt - Cairo
  • October 2005 to March 2006

From Oct 2005to March 2006
- Work as teacher in nursery school geel 2000.

Work as teacher in HORSE nursery at حضانة حورس للغات
  • Egypt - Cairo
  • January 2004 to October 2005

From Jan 004 to Oct 2005
- Work as teacher in HORSE nursery

Education

High school or equivalent, Law
  • at Cairo University
  • January 2002

LLB'S in Law Approved by: Faculty of Law - Cairo University Year of graduation: 2002

Bachelor's degree, حقوق
  • at حقوق

Specialties & Skills

Customer Service
Team Player
Computer Service
Service Minded
Client Service
CUSTOMER SERVICE
MICROSOFT ACCESS
القدرة على قيادة و تدريب مجاميع لتقديم افضل خدمة ممكنة
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT POWERPOINT
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert

Memberships

رسالة
  • موظف و متطوع
  • May 2008

Training and Certifications

ممتاز (Certificate)
Date Attended:
March 2003
Valid Until:
June 2003

Hobbies

  • القراءة و السفر
    11 كتاب فى شهرين فترة ما بعد ترك العمل لاكتساب معلومات جديدة فى الحياة فى فترة التوقف عن العمل السفر من خلال نشاط القوافل فى جمعية رسالة يؤدى لاكتساب مهارة القدرة ع قيادة مجاميع و العمل تحت ضغط و بشكل سريع