Furniture Sales Manager
IKEA - Ghassan Ahmed Al Sulaiman
Total years of experience :22 years, 7 Months
• Ensuring the strategic implementation of the IKEA Concept.
• Securing a pleasant and satisfactory shopping experience to our customer and visitors.
• Responsible for setting and meeting sales budgets and Key Performance Indicators for Furniture Department.
• Managing Stock availability and integrity.
• Development and implementation of the annual furniture department business plan.
• Planning and implementing changes in the store based on commercial calendar and activities.
• Conducting regular competitor visits and presenting analysis and recommendations of market relevant solutions.
• Controlling budgets and operational expenses for the department.
• Managed the selection, hiring, and training of all new candidates.
• Leading commercial manager’s team weekly, comprising of sales, logistics, and communication and interior design managers.
• In charge of the developing and implementation of succession plans for department.
Achievements
• Surpassed set sales targets for both financial years 2011 and 2012.
• Helped establish a new strategy and structure for our Business to Business department.
• Planned and helped execute a major rebuild project in the warehouse area.
• Responsible for prospecting new opportunities and clients through cold calls and site visits in determined areas.
• Established and categorized leads generated with daily follow up.
• Presented and demonstrated OFFTEC range of products and services based on project and client needs.
• Negotiated contractual agreements, terms and conditions, and logistical aspects with prospective clients.
• Directed clearance delivery and assembly of products with customer satisfaction in focus.
• Processed reorders and other customer needs and maintained frequent contact with new clients.
Achievements
• Accomplished JD 1.5 million ($2.11 million) invoiced sales. JD 5 million ($7 million) active leads.
• Allocated and integrated a highly competitive medium to low priced brand into our range, expanding our customer base and increasing our competitive edge in the market.
• Headed the ordering and procurement of range.
• Participated in the business and retail setup of the company.
• Led the recruitment, hiring, and training of all employees.
• Supervised the setup of sales and expense budgets.
• Responsible for retail and contractual sales teams performance.
• Handled the logistical end of all projects and tenders.
• Maintained business relationships and secured replenishment, re-orders, and new accounts through referrals.
Achievements
• Handled various aspects of the company’s branding project including qualitative research, media planning, and internal and external communication.
• Managed department operations according to the company Brand Standards and operating procedures
• Set department sales budgets and monitored individual and team Key Performance Indicators.
• Managed Stock availability and integrity.
• Development and implementation of the annual store business plan.
• Planning and implementing of range changes and sales events.
• Conducting regular competitor visits.
• Managed the selection, hiring, and training of all new candidates.
Achievements
• Developed and implemented a new sales commission’s scheme that dramatically increase co-worker moral, productivity and contributed to an achievement of 14% over end of year projected sales budget.
• Performed canvassing through cold calls and on sight visits.
• Pitched services and set up appointments for consultants.
• Managed day to day operations of the restaurant.
• Managed the development of menus, recipes, and promotions.
• Led the hiring and training of all staff.
• Responsible for ordering and purchasing of all materials and produce.
• Responsible for bookkeeping and accounting.
was recruited during the merger of JCF and Lafarge to assist in the following:
- assess the written and spoken English skills of some of the key personnel and managers.
- teach assigned syllabus from contracted language center.
- successfully completed some basic training, in English, about professional verbal and written communication skills.
- completed evaluations to for all participants and submitted to upper management.
Completed a business plan and a marketing strategy for a real business in Columbus Ohio, USA as part of my graduation project for my marketing minor. Was on dean's list 2 years in a row. Was able to maintain a full time job while attending both online and on sight classes at university.