يوسف almahdy

• Lead QA activities for STCs B2B Digital Transformation.
• Analyze FDs/FRSs and perform ambiguity analysis.
• Design, review, and execute test cases for B2B workflows.
• Conduct integration, internal, and end-to-end testing.
• Manage defects and ensure closure with vendors.
• Support UAT, deployment, and post-production validation.
• Deliver training and presentations to business users.

• Reviewed requirements and test cases for BSS upgrade.
• Conducted customer meetings for requirement clarification.
• Executed test cycles and logged defects.
• Supported UAT, deployment, and production activities.
• Provided training and documentation for new features.
• Solve and close trouble tickets and handle incoming requests.
• Manage and escalate critical and major incidents affecting live network.
• Support new customer requests and ensure smooth handover to operations.
• Create SOPs and monitoring guidelines for operations teams.
• Create alarms for abnormal system behavior and notify stakeholders.
• Handle MNP/FNP violation cases and prepare NTRA reports.
• Provide SQL queries and reports for regulatory meetings.

• Reviewed requirements and test cases for BSS upgrade.
• Conducted customer meetings for requirement clarification.
• Executed test cycles and logged defects.
• Supported UAT, deployment, and production activities.
• Provided training and documentation for new features
• Monitor OSS alarms and handle system alerts.
• Conduct monthly NTRA meetings and prepare required reports.
• Validate CR requirements with HQ and follow up on test failures.
• Assign test cases to team members and track execution results.
• Perform daily health checks on CBS and CRM modules.
• Support UAT and write test scenarios and test cases for new CRs.
• Deploy CRs and SRs on testbed and production environments.

• Support UAT testing for Prepaid (WE Operator launch).
• Run and create ATPs, verify and validate new functions against FRS.
• Follow up with Dev on failed test cases and retesting.

• Modify and develop frontend code for websites.
• Collect customer requirements and implement UI changes.
• Monitor system performance and escalate issues when needed.