Yousef Alnajjar, IT Engineer

Yousef Alnajjar

IT Engineer

Becon Construction L.L.C

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Information Systems
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

IT Engineer at Becon Construction L.L.C
  • United Arab Emirates
  • My current job since March 2017

Managing Finger Prints Attendance System. Managing Linksys & Cisco Routers. Providing information to Management for new Proposals, Jobs and tenders. Handling on Experience in installation, maintenance administration of LAN/WAN. Network design & Planning structure, Network setup.Computer Hardware Assembling

Help Desk Specialist at Abu Sonbul Arab TRansporters Est
  • United Arab Emirates
  • February 2012 to March 2017

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

ITIL Functional Consultant at Binary Systems
  • United Arab Emirates
  • June 2010 to September 2011

Working with customer leadership teams to plan and implement organizational strategy for operations, performance management and service excellence Work with management to perform assessment of capabilities, current performance measures, business alignment, technology and processes Review and recommend improvement initiatives based on best practices and frameworks. Manage customer relationships and facilitate solution acceptance, Gap analysis. • Experience in consulting & managing ITIL areas with an emphasis on service performance management, asset management, operations improvement.

Data Entry Clerck at Jordanian Company for Investment and Supply
  • United Arab Emirates
  • October 2007 to May 2010

work from source documents to enter information into spreadsheets or computer programs. They quickly and accurately type the data according to the data entry instructions. Clerks may need to insert new records before entering data, delete existing records or type over existing data to update data in the computer. A data entry clerk might need to cross-reference data from multiple source documents when entering data for a single record.

Education

Bachelor's degree, Computer Information Systems
  • at Zarqa University
  • January 2014

The Certificate in Computer Systems program is get provide a broad background in business computer information systems and to develop the technical skills needed to stay competitive in this challenging field.

Diploma, Telecommunication Engineering
  • at Alquds College
  • June 2007

The Diploma of Telecommunications Engineering helps students to demonstrate theoretical and technical knowledge of telecommunications systems associated with LANs, MANs, and WANs. Students will learn to design, implement, and manage telecommunications systems using voice and data.

Specialties & Skills

Web Design
Database
Logistics
Warehouses
Networks
SQL Server 2008
HTML + CSS + JAVA Script
Windows Server 2008 R2
Adobe Dreamweaver
Microsoft Office

Languages

English
Intermediate
Arabic
Native Speaker
French
Beginner
Urdu
Beginner

Training and Certifications

A+ (Training)
Training Institute:
Zarqa University
Date Attended:
March 2012
Duration:
40 hours
ITIL Foundation V3 (Training)
Training Institute:
Optimiza Academy
Date Attended:
October 2010
Duration:
60 hours
ICDL (Certificate)
Date Attended:
June 2006

Hobbies

  • football
  • Reading