IT Support Specialist
Hertz Integrated Systems
Total years of experience :23 years, 0 Months
Key Result Areas:
Steering entire gamut of operations related to troubleshooting, system backup archiving and disaster recovery, and
provide expert support when necessary
Supervising manpower and segregation of duties along with authorization and implementation of changes
Leveraging skills in analyzing, planning and managing projects for complete industry with latest technology and high
security information
Leading and guiding team of Network Specialists, Application Developers, Business Analysts and Quality Certification
Engineers (in house or outsourced) with IT project delivery; managing team scheduling, workload and coverage for an
on-call 24x7 support operation
Planning and ensuring:
o Complete security, data protection and data privacy requirement for data security are met the best level possible
o That all interface work probably and monitor the data flow
Adhering compliance to maintenance and improvement of IT planning, budgeting and governance processes
Directing operations of various tasks such as troubleshooting, repairing and resolving technical problems / issues
related to computer hardware/software/LAN & WAN network
Managing expenses /margins within approved budget constraints and recommending budget accordingly
Evaluating current system architecture and implementing recommendations to increase stability reliability and
availability while reducing overall costs
Rendering support in the evaluation and selection of all new technology within the data center environment
Providing architecture guidance to all system
Executing BCD/DR (Backup and disaster) strategy
Working in compliance with industry best practices to integrate new hardware, software, and network; evaluating
network and provided technical inputs on system acquisitions to senior management
, IRAQ - Erbil as Seiner
courses: Career Timeline Certifications and Trainings Microsoft Certified System Engineer (MCSE) Microsoft Certified System Administrator (MCSA)+Messaging Microsoft Certified Professional (MCP) MCITP server admin Training Courses MCITP enterprise administrator Training Courses CCNA Training Courses