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Yousef Yassin, Sales Manager - Head of Central Region

Yousef Yassin

Sales Manager - Head of Central Region·Aramex

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 21 years, 7 months

Sales Manager - Head of Central Region

June 2013 - Present

Aramex

Riyadh, Saudi Arabia

June 2013 - Present

Was also charged with Operations for Three month
- Leading a team of 30 to rank second place among aramex GCC for new business growth (previously 7th place).
- Defining strategy that maximizing profits and drove total sales growth by +20%.
- On track to achieve revenue targets of +100M SAR in 2015 through setting smart objectives and introducing innovating new revenue streams.
- Initiating a significant structural improvement in the Central Region Sales Team: covering more geographical areas and introducing a female telesales team which resulted in
i. Securing a steady organic growth of 5% across all sales.
ii. Generating a revenue growth in telesales of 10% by tapping into 3000 client database.
- Maximizing profits and adding new business lines nationwide through the execution of numerous special projects and tailored delivery solutions for banks, ecommerce, visa processing and heavy palletized business.
- Working with national and regional leadership teams to refine capacity expansion strategy.
- Key player in establishing new KPI for Business Improvement & Efficiency Team (BIE) to enhance the effectiveness of other departments and to create more service oriented teams.

Operational Duties (Oct - Jan)

• Manage operations; design, implement and continuously improve process. New Incentive scheme Introduced
• Ensure that resources are fully utilized, while service levels and quality standards are optimal
• Work closely with the management to plan a clear strategy for the KSA Operations
• Coach and build teams, develop future mangers and invest in highly potential personnel

Company industry:
Shipping
Job role:
Management

Operations Manager

March 2012 - July 2013

aramex

Riyadh, Saudi Arabia

March 2012 - July 2013

- Managed the biggest operation across the aramex network, grew the team by +30% to absorb +100% volume increase predominantly supporting ecommerce.
- Restructure key areas and teams within operations (ground Operations, heavy delivery, inbound & outbound areas) to achieve excellent customer experience.
- Enhance operational workflows, processes, standards and procedures to meet global KPI driving on time delivery to reach 90% from 60-70% in previous years.
- Created a "Special Project" team for customized deliveries and tailored special operations structure for major ecommerce and banking clients.
- Initiated multiple cost saving projects to include route optimization and ground couriers incentives, which reduced operational costs by 20% while improving overall performance.

Company industry:
Shipping
Job role:
Management

His Majesty's Official Travel Team & Advance Travel Team

July 2009 - February 2012

The Royal Hashemite Court

Amman, Jordan

July 2009 - February 2012

- Responsible for the logistics requirements and His Majesty's schedule during major ceremonies which included; Davos, WEF - Jordan, Royal Tattoo (biggest marching military show in Edinburgh Castle), royal Swedish wedding, his Majesty's speech at the UN along with other official and royal visits to Spain, Germany, Norway, Russia, Ukraine, France, UK and the US
- Created the Cargo Department, optimized procurement and achieving large cost savings in inbound and outbound shipments serving the entire Court along with His Majesty's private Palace and Office.

Company industry:
Public Administration
Job role:
Hospitality and Tourism

Sales Team Leader

November 2007 - July 2009

aramex

Amman, Jordan

November 2007 - July 2009

- Managing major profitable accounts, benchmarking team's quarterly performance and securing steady organic growth along with acquiring new business for the team to achieve targets.
- Create several corporate accounts across the aramex network coordinating with different teams nationally and regionally.

Company industry:
Shipping
Job role:
Sales

Media and Consulate Officer

November 2004 - October 2007

Embassy of the Hashemite Kingdom of Jordan – Madrid, Spain

Spain

November 2004 - October 2007

- Handled diplomatic communications between the Kingdom and EU countries including Spain.
- Coordinated communications between Jordanian government and Spanish authorities.
- Maintained records of Jordanian community in Spain looking after their needs & requirements.

Company industry:
Public Administration
Job role:
Secretarial

Education

Yarmouk

August 2004

August 2004

Bachelor's degree, Business Administration

Jordan

Business Administration with a Major in Marketing. Minor in Spanish
View attachment

Skills

Sales
Expert
Sales
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operations
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operations
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Spanish
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Spanish
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Procurement
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Procurement
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Administration
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Administration
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Project Planning & Execution
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Project Planning & Execution
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Leadership
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Leadership
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Supply Chain Management
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Supply Chain Management
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Sales Strategy and Forcasting
Expert
Sales Strategy and Forcasting
Expert
Freight
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Freight
Expert
Change Management
Expert
Change Management
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Logistics
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Logistics
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International Logistics
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International Logistics
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Business Process Improvement
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Business Process Improvement
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Process Design
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Process Design
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International Business
Expert
International Business
Expert
Administration
Expert
Administration
Expert
Procurement
Expert
Procurement
Expert
Spanish
Expert
Spanish
Expert
operations
Expert
operations
Expert
International Business
Expert
International Business
Expert

Languages

Arabic
Expert
English
Expert
Spanish
Expert

Hobbies

  • reading , sports , travelling