Yousef AlOtaibi, Public Relation Officer

Yousef AlOtaibi

Public Relation Officer

Kuwait Pipe Industrious & Oil Services

Location
Kuwait - Al Kuwait
Education
Diploma, Marketing
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Public Relation Officer at Kuwait Pipe Industrious & Oil Services
  • Kuwait - Al Jahra
  • My current job since February 2017

Building a relationship with local Ministries and Bodies to reach company Goals.
Looking for the Kuwaiti’s Talents and supports their project.
Supporting and Encourage the Employee’s.
Going to the events and promoting company’s services.
Sharing with other companies and improves our skills.
Corporate with ISO International Organization for Standardization.

resolution at Zain telecommunication company
  • Kuwait - Al Kuwait
  • September 2013 to January 2017

I was work in call Center in the bank. after one year and 3 months I transferred to Branches. until August 2013 I transfer to Zain telecommunication company in call center. Since 1 of September 2013 untill this day I still working with Zain. now I transfer to the resolution Department and start from 11-1-2016 my new rolls.

work as a resolution officer for one month from January 2017 until February 2017. interact with people issues and solved them. following customer complains with the concerns department directly, met with other officers in the other department and try to improve the service with get issues.

teller at national bank of Kuwait
  • Kuwait - Al Kuwait
  • March 2012 to August 2013

I was start an agent call center then after one year and 3 months I moved to the branch as a teller agent.

Education

Diploma, Marketing
  • at American College Of The Middle East
  • June 2011

now I work in resolution team at Zain telecommunication Company. after gotten 2 years and 3 months in the inbound agent

Specialties & Skills

Call Center
Call Center Development
Adobe Photoshop
Microsoft Word
Marketing
Photoshop: photo editing.
Designing questionnaires.
MS word
learning new rolls
negotiations
solving problems
organizing rolls between the team members
controlling a team under pressure

Languages

Arabic
Expert
English
Expert