Information Technology Superintendent
Jadara Equipment & Defence System
Total years of experience :11 years, 6 Months
Disaster Recovery Management,
MS SqlServer Database Administration (SAP ERP System & Mena HR System)
Data Protection (Enterprise NetBackup ),
NAS Storage Administration
Exchange Administration.
Administration and maintain firewall palo alto
Avaya IP Office implementation
Network Administrator
Design and Configuration implementation, maintenance and troubleshoot Group policy for security in desktop applications.
Design and Configuration implementation, maintenance and troubleshoot desktop operating systems.
Design and Configuration implementation, maintenance and troubleshoot Group policy for security in desktop applications.
configure and maintain wireless access point aruba
Installation of server room data center and command center (servers, routers, switches)
Configure router and switch cisco
Creating multiple VMS, installing Windows Server 2012 R2 configured the VMs, and participate in network requirements.
Creating Organizational Units, User Accounts, Groups, and assigned NTFS permissions.
Responsible for assisting our Network team with monitoring the Windows 2008 R2, and 2012 Servers.
Worked with Active Directory to build user network profiles, reset passwords, unlock accounts, etc.
Preparation and maintenance of Cisco phones (call manager).
Back up of servers and image windows.
Simple maintenance works ups and find out the time of each device.
IP CCTV Camera.
Technical support within 24/7.
Assisted in updating IT troubleshooting log and presenting weekly reports to management.
Resolved problems within Microsoft office (outlook, excel, etc.).
Troubleshooting skills to diagnose and repair PCs and Laptops.
Installing, repairing and setup computer peripherals.
Supporting and maintaining printers
Installing, repairing, maintaining, and upgrading Windows desktop and Windows notebook computers.
Worked as a Help Desk providing PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. Explaining complex IT issues to non-technical employees
Identifying and solving IT problems and logging them into the relevant databases.
Performing software installations and regularly scheduled updates.