yousif salah

I.T supervisor at فندق السلام روتانا

• Sudan - Khartoum
• My current job since March 2012

Responsibilities:
Prepare a written monthly report as per the specifications in regards to issues related to smooth operation of application software Making sure that lighting equipment and generators are working.
Solve technical or operational problems as reported by the users.
Keep accurate inventory and record of all hardware, software and manuals purchased by the hotel.
Coordinate the installation of all new applications required and recommended.
Coordinate with Employee Development Manager and Department Heads to ensure that all end users are well trained in the needed systems.
Follow company policies related to security and operation of computer system.
Maintain forms, supplies and spare parts inventory for all computer system related items.
Ensure that proper on-site and off-site backups are kept for all applications used in the hotel.
Monitor the operation and security of all computer hardware and ensure that it is operating properly.
Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
Maintain all users’ access request and authorizations (Win2003, E-mail, Opera, Micros, FBM and attendance.