ingénieur support
SAFRAN Morpho
Total years of experience :1 years, 4 Months
Client: SAFRAN Morpho
(Osny - Val d'Oise)
Juin. 2013
(5 months)
Mission: Support Engineer
approach: - Diagnosis and analysis of incidents
- System audit and problem resolutions
- Exchange by phone or email with international users
- Reproduction of abnormalities on virtual machines
- Creation of diagnostic, correction and improvement procedures
Technologies: Oracle, Versant, SQL, AIX, Linux, Windows Server, XML,
Python, MS-DOS Batch, KSH, SAN
GEOMAP Infrastructure
Solutions
(Bourget du lac - Savoie)
Nov. 2012 (6 months)
Mission: Support and test Engineer
approach: - Connecting to remote desktop client workstation to troubleshoot
- Managing email and phone support
- Managing the Microsoft CRM incidents
- Perform tests and creation of test scenarios
Technologies: Oracle, Autodesk MapGuide, Autodesk MAP 3D IIS, FME
Feb. 2008 - Jun. 2008
(5 months)
Mission: Graduation internship (master degree): Study and implementation of a module for indexing sports videos
Tasks: - Image processing: Extraction of low-level descriptors
- Extracting phases of the game
Technologies: C++, OpenCV
Support engineer
GIS expert
LIRIS: Computer
laboratory in image and
information systems
(Lyon)
University Jean Monnet of Saint Etienne (France) Aug. 2012 Ph.D. in Geography: Geographic information and applications, very honorable Topic: Interfacing a photographic databases and a geographical databases by line matching
Jan. 2008 Engineer Diploma in Software Engineering
INSA Lyon (France) 2007 - 2008 Research Master in Computer Graphics and Images (IGI) INSAT (Tunisia)