Youssef Takkoush

LBC Auto Sales, Inc has been in the auto sales business for over 10 years as a trusted resource for quality car and truck sales. They offer new and used vehicles at affordable prices and they look forward to getting you behind the wheel of the automobile of your dreams.
When choosing LBC Auto Sales, you are not only choosing an auto dealership, you are choosing a team of trained professionals who are looking forward to get you in just the right vehicle at a great price. They pride there selves on their excellent customer service and unsurpassed professionalism.
www.lbcautosales.com
Sales/Assistant Manager
September, 20 2012 till March, 10 2013
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing and contrasting competitive
models; explaining warranties and services.
• Prospect daily for potential customers; maintain consistent rapport with previously sold customers.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance.
• Provide sales management information by completion reports.
• Attend sales meetings and training sessions as required.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors


AZADEA GROUP Beirut, Lebanon
AZADEA GROUP is the owner and operator of leading international franchise retail concepts in the Middle East and North Africa. Azadea Group has been managing franchised brands for more than 25 years with over 6, 000 employees operating 359 stores. The group has established a strong network of retail outlets backed by a solid infrastructure and a broad profile of more than 30 international brands names across clothing, accessories, food, multimedia, sporting goods and home furnishing such as Bershka, Boggi Milano, Mango, Massimo Dutti, MaxMara, Oysho, Promod, Pull And Bear, Salsa Jeans, Stradivarius, Zara, Zara Home, Sunglass Hut, Decathlon, Paul, Virgin Megastore and more. Azadea operates in Egypt, Iraq, Jordan, Kingdom of Bahrain, Kingdom of Saudi Arabia, Kuwait, Lebanon, Qatar, Sultanate of Oman, and United Arab Emirates
www.azadea.com

Sales/Cashier/Assistant Manager 2 Zara February, 15 2009 till September 18, 2012

The Assistant Manager is responsible for serving customers on the floor and assisting the Shop/ Department Manager with the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained Greets customers in a friendly and courteous way in order to ensure they feel welcome and to contribute to a positive overall shopping experience. Serves customers efficiently and courteously on the shop floor, in the changing rooms and/or at the cash register, in order to ensure the provision of the highest standards of customer service at all points in the shopping experience. Ensures the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement, or exceeding, of sales targets. Assigns routine and non- routine tasks and duties to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient and effective way. Assists in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shops operational requirements that will enable the achievement of the highest standards of customer service at optimum cost. Participates and assists the Shop/Department Manager in meetings, in order to ensure all Department activities and events are properly understood and communicated.Reports any operational issue or problem as they arise, suggests solutions and escalates problems as appropriate, ensuring continuous customer service Assists and supports the Department Manager and/or Shop Manager in placing product orders and maintaining inventories in order to ensure effective stock management


BESTSELLER Beirut, Lebanon
BESTSELLER is a family owned company founded in Denmark, in 1975 by Merete Bech Povlsen and Troels Hotch Polvsen.
Today BESTSELLER's fashion wear and accessories are designed, developed and sold to young women and men, teenagers and children under the brands Jack &Jones, Name it, Mamalicious, Object Collector's item, Only, Outfitters Nation< Pieces, Selected, Vero Moda and Villa Clothes.
BESTSELLER sells its products in 46 markets in Europe, Middle East, Asia, and Canada through 2, 520 chain stores, and it employs more than 9, 600 employees.
www.bessellers.com

Sales Assistant/Cashier/Inventory Jack & Jones January 2008 till January 2009

Assisting customers in finding what they are looking for in the store, ensuring provision of a high level of customer service and closing the sale,

- Greeting customers at the store and assisting them in finding what they need/want.
- Keeping active and up-to-date relevant knowledge of current sales and promotions.
- Maintaining pertinent records related to sales.
- Watching for and identifying security risks, thefts and knowing how to prevent or handle such situations.
- Describing merchandise and explaining its use/operation to customers.
- Placing special orders or calling other stores to find the desired items.
- Conducting inventory of stock.

OTHER ACTIVITIES AND