Youssra فلاح, Quotations and contracts

Youssra فلاح

Quotations and contracts

SIG Combibloc obeikan

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, marketing
الخبرات
13 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 5 أشهر

Quotations and contracts في SIG Combibloc obeikan
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ سبتمبر 2016

1. Prepare quotations for customers based on the technical offer and negotiated agreements with sales team .
2. Ensure that offers are approved and aligned with the internal set process .
3. work with the sales and technical team to build the global offers for tenders.
4. Follow up with sales team for the status of the offers .
5. Elaborate contract agreements for the successful deals as per the company's clauses .
6. Review the special clause and amendment with the customer and validate with the internal legal department .
7. Make sure the final contracts are signed by both parties .
8. Maintain the electronic filing system related to the Business Support and Sales Departments.
9. Ensure relevant KPI Data is collated and reported to the Business support Director on a monthly basis.
10. Provide support to the Business Support Director in tasks related to the preparation of reports

sales support manager في Guentner
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2014 إلى مايو 2015

-Contact the existing key accounts and set up the new commercial relationship
-Check the stock level and the visibility of the products in the warehouses (Germany& Indonesia).
-Prepare the quotation and follow the deliveries from the warehouse to the client
-Approach new distributors in middle east and north Africa and try to sign a new partnerships

officer customer management في etisalat
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2013 إلى سبتمبر 2014

Customer Complaints management for the Small &Medium Business and VIP accounts

-Handle the claims related to the billing issues
-Check and investigate regarding the disputed amount
-Coordinate with all the concerned departmnets to determine the claims results
-Validate the claims results with the management
-Coordinate with the financial department to proceed for the refund
-Contact the customer to provide feedback and close the claims

frensh and arabic trainer في berlitz language center
  • الإمارات العربية المتحدة - دبي
  • مايو 2011 إلى يوليو 2013

Instructor of French and Arabic languages to a diverse audience ranging from schoolchildren to corporate executives and managers
Provide for each kind of students a customized lessons to help them to develop their capabilities with the new languages in different sectors and field of competence like marketing, Business communication skills, or media.

assistant marketing manager في Sodimarep
  • المغرب - مراكش
  • يونيو 2009 إلى أكتوبر 2009

Established a marketing and communication strategy to strengthen and improve

the position of the company in the market

account manager في attijariwafa bank
  • المغرب - مراكش
  • يونيو 2008 إلى سبتمبر 2008

In charge of the Moroccans living abroad

Promote the new products for this kind of customer

Assist and orientate the customers

Sales administrator في Menara Prefa
  • المغرب - مراكش
  • يونيو 2007 إلى سبتمبر 2007

Receive, key and monitor the orders

Follow the availability of the products

Invoicing and documentation

the management control department في Palmeraie Golf Palace
  • المغرب - مراكش
  • يونيو 2006 إلى سبتمبر 2006

Internship in the management control department

Make the stocktaking and the control of the outlets

customer service في banque populaire
  • المغرب - مراكش
  • يونيو 2005 إلى أغسطس 2005

- Internship in commercial branch Assistant of a key account manager

الخلفية التعليمية

ماجستير, marketing
  • في isem Montpelier
  • يوليو 2009

Specialties & Skills

Students
Management Control
Availability
Invoicing
Microsoft Word
Internet

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متوسط
الاسبانية
مبتدئ