Yunus Khan

 IT Support for Dealership
.
 Implementation of Dealer IT Policy at Dealership as per the VW Norms
 Handling first level support for Volkswagen developed applications.
 Handling dealer network and coordinating with Service provider, Vendors for network related topics.
 Coordination with Vendor’s to get the IPVPN & MPLS configured for the dealership
 Coordinating with Vendor’s and rolling out new dealers into Volkswagen network via (IPVPN / MPLS / Failover configuration etc.).
 Coordinating with Vendor’s and rolling out DMS at VW/Audi Dealership.
 Installation of Domain Server at Brand Audi & VW Dealership as per VW Norms
 Installing VW & Audi Brand Application at Dealer end remotely via CPN Network.
 Handling first level support for DMS & getting dealer query resolved on DMS with Vendor (Incadea)
 Installing Network Printer on Dealer LAN for DMS.
 Installing Thin Print on Dealer Local LAN for printing purpose from DMS.
 PPN Coordinator for Porsche India
 Creating PPN ID for Brand-Porsche Application.
 Creating PC Certificate for Porsche Vehicle Tester & installing it on Tester
 Installing & Trouble shooting on Various Porsche Brand Application.
 Coordinating with Porsche Middle East-IT (PME) for any Porsche Related application.
 Worked with What’s up Gold application for managing / monitoring Servers & dealer network.
 Managing & supporting other office equipment’s like Video conference, IP phones, Conference over Laptop etc…
 Providing technical support / troubleshooting for day-to-day operation to users on LAN & Branch location users.
 Configuration of File Servers and Network Print Servers and Closing the incidents under SLA.
 Giving rights, permission auditing, Managing Printers permission, taking ERD every week end etc.
 Troubleshooting desktops/ servers & network related problems.
 Configuration of clients for accessing Internet, Microsoft Outlook & Installing the Network printers.
 Troubleshooting Wireless Router Networking.
 Troubleshooting and resolve TCP/IP and related networking problems.
 Prime focus on solution driven approach to achieve permanent issue resolution.
 Vendor coordination / escalations incase for Link-failure at dealer & Data end
 On-site maintenance of PC’S & peripherals.
 Software installation and support
 Providing Support for handheld devices such as Blackberry




• Migration of VW- Data Centre to Pune Chakan (January 2012-Februaury 2012)

 Member of Data Centre Migration Team.
 Coordinated with Wipro & SEPL team for CPN Configuration at Dealer End.
 Coordinated with Reliance Data Centre Team, Wipro & SEPL for CPN configuration at Data Centre.
 Coordinated with SEPL team for Printer Setup at Dealer end
 Eliminated Print Server & install Thin-Print Software at Dealership to take print out from DMS.

 Administering 90 plus workstations & 40 Plus laptop including 3 Network Printer & 3 Servers
 Assembling of PC’s.
 Fault Finding and Troubleshooting of Computer systems and Printers.
 0n site maintenance 0f PC’S & peripherals.
 Installation of Windows XP, Vista Windows 7 & Server-2003
 Troubleshooting and resolve TCP/IP and DHCP related networking problems
 Crimping & punching of Network cables using RJ45 connector.
 Managing Wi-Fi Router for Internet connection on 6 Floor (More than 10 Wi-Fi Router)
 Managing Projector (25 No’s of Toshiba Projectors)
 Maintaining and updating Asset Information/Records on timely basis.
 Corporate Antivirus Management at this location.
 Call Logging for hardware Problems.
 Maintain AMC Records for Systems, Peripheral Devices and Network.
.