I.T Manager
NCR Consulting
Total years of experience :12 years, 5 Months
I soley manage all I.T related hardware as well as software.
Managing 4 sites as well as farm networks withing the area.
My responsibilities within the company are as follows:
Management of VoIP systems
Management of server, wired and wireless systems
Setup of new networks within our VPN
Troubleshooting of hardware and software related issues
Graphic design
Web design
SQL Databases
Network Management
Domain Management (CPanel)
Email server management
I work very well under the pressure applied from NCR Consulting.
Customer Support Manager
Trained a team of technicians on time attendance. software and hardware (biometric).
Trained technicians on software updates
Edited Access Databases to suit clients’ needs
Fixed/solved software bugs
Supervised as technicians went out on the field to clients
Supported clients on the time attendance software telephonically as well as remotely
Handling a team of technicians for customer support tasks
Scheduling weekly operations tasks for my team of technicians.
-Worked in a team as a junior C# developer creating basic applications for file transfer and spreadsheet creation.
Data Capturing onto the Eduloan database thereafter informing client's whose loans have been approved