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Zabiulla Khan, Assistant Department Manager

Zabiulla Khan

Assistant Department Manager·Future Group ( Big Bazaar)

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 3 years, 4 months

Assistant Department Manager

December 2016 - March 2020

Future Group ( Big Bazaar)

Mysore, India

I found this job using Bayt.com

December 2016 - March 2020

My Roles And Responsibilities:

➢ Tasked With Overseeing Customer Service Department.
➢ My Responsibility Is to Offer Satisfying Solution to Customer Complaints.
➢ My Top Priority Is to Maintain Cordial Relation with Customers and To Educate Them About
the Products and To Get the Sales Done.
➢ Be Proactive in Sensing the Needs of The Customers by Interacting with Them on Regular
Basis.
➢ My Key Responsibility Is to Inform Customers About the New Product Arrival Over Various
Communication Channels.
➢ Keep Updated with Various Current Offers to Provide Information to Customers.
➢ To Ensure Seamless Shopping Experience to Customers

Company industry:
Retail & Wholesale
Job role:
Management

Education

Visvesvaraya Technological University

June 2015

June 2015

Master's degree, Marketing

India

GPA (percentage): 65%

GPA (percentage): 65%

Project Name: External Factors Influencing Customer Behavior. Achievements: NEN Certificate of Leadership for Contribution in Initiating an Ecosystem of Entrepreneurship on Campus In the year 2011-2012. ➢ Won the 2nd Prize at Best manager Competition in University of Mysore. ➢ Won the 1st prize in ‘ACE THE CASE’ at ‘VIDYAMAN’ a Departmental Fest Conducted by Department of MBA, VVCE, Mysore. ➢ Won the 1st prize in General Quiz Conducted by Dept. of Environment and Civil Engineering, VVCE, Mysuru. ➢ Won the 1st prize in ‘Quiz Competition’ at ‘VIDYAMAN’ a Departmental Fest Conducted by the Department of MBA, VVCE, Mysore. ➢ Won the 1st prize in ‘Quiz Competition’ Conducted by Farooqia college, Mysore. ➢ Represented the college in ‘Debate competition’ at Annual Youth Festival Conducted by Visvesvaraya Technological University, Belgaum. ➢ Worked as a Student Co-Ordinator in the National Level Fest Conducted by St. Philomena’s College, Mysore. ➢ Represented the college in ‘Treasure Hunt’ event at a Management Fest Conducted by SDMIMD, Mysore. ➢ Honored With Manager of the Year at Big Bazaar Annual Felicitation Function In 2019.

Skills

Human Resources

Expert

Marketing

Expert

Office Management

Expert

Management

Expert

Administration

Expert

English Enhancement Skills

Expert

LIstener

Expert

communication

Expert

Human Resources

Expert

Marketing

Expert

Office Management

Expert

Management

Expert

Administration

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Training
Emotional Intelligence In A New Economy
Management Development institute Of Singapore ( Singapore)
Apr 2015
Research Methods In Management
Indian Institute Of Management ( Tiruchirappalli)
Sep 2014

Hobbies and interests

To Play And Watch Cricket.