Associate e-commerce operations and logistics
Resil chemicals pvt ltd
Total years of experience :2 years, 5 Months
• Managed and oversaw all the aspects of the ecommerce
operations to improve order fulfilment rate from 60% to 98%.
• Monitor and track daily orders on various e-commerce
platforms such as Shopify, Flipkart, Amazon, Snapdeal, JioMart,
Big Basket.
• Coordinate with different teams to ensure timely delivery of
orders.
• Maintain and update inventory records, and ensure adequate
stock levels.
• Prepare shipping labels and invoices, and ensure accurate and
timely shipment of products.
• Manage and track returns and exchanges, and ensure proper
documentation.
• Analyzed and implemented Omnichannel e-commerce and
CRM management tool and reengineered the process.
Improved on-time dispatch rate from 86% to 95%.
• Coordinated with vendors and suppliers to ensure timely
delivery of materials and products.
• Monitored and tracked the movement of goods, and ensured
their safe and timely delivery.
• Maintained and updated inventory records, and ensured
adequate stock levels.
• Prepared shipping labels and invoices, and ensured accurate
and timely shipment of products.
• Managed and tracked returns and exchanges, and ensured
proper documentation.
Successfully introduced innovative & cost-effective process to
reduce spares cost. (The company saved Rs 3 lakhs per year as
a result of the new system)
• Successfully negotiated a new contract with the logistic supplier
which resulted in cost reduction of 37%.
Assisted senior logistics team in managing the movement of
goods.
• Coordinated with vendors and suppliers to ensure timely
delivery of materials and products.
• Maintained and updated inventory records, and ensured
adequate stock levels.
I graduated from jain University and specialised in materials management and e-commerce, i have studied various subjects related to logistics and e-commerce ( like sea logistics, air logistics, road logistics, inventory & warehousing and SEO management, marketing etc.
