Senior Specialist- Storage Administrator
HCL Technologies
Total years of experience :11 years, 2 Months
• Handpicked for managing IBM, Dell EMC, NetApp Storage Arrays and Brocade SAN switches, decommissioning, migration, and maintenance of all SAN switches and storage systems.
• Proven track record of success in deploying cutting-edge storage solutions, including Dell EMC PowerStore
• Skilled in creating and managing Shadow Image and True Copy. Familiar with SANnav and monitoring tools.
• Accomplished in handling various NAS and SAN environments with IBM SVC, FAS, EMC UNITY, VNX, and POWERMAX, managing switches, allocating Logical Unit Numbers (LUN), and working on provisioning and zoning.
• Scheduled upgrades of firmware, Worked on SERVICE NOW ticketing tool.
• Achieved 100% target of completing and closing incidents, requests, and tasks before the SLA deadline, thereby achieving zero financial loss for the client.
• Hired to design and manage cloud-based infrastructure for performance, security, and availability requirements.
• Managed Windows and Linux Infrastructure/Environment using EC2, ELB, VPC, RDS, S3, CloudFront.
• Monitored Infrastructure through Autoscaling, Cloud Watch Alarms, and SNS. Applied Services like Route 53, Cloud Formation, Elastic Beanstalk, and IAM. Managed Flash Storage, IBM V7000, storage and configured IBM DS8300/DS8700.
• Responded to customer escalations and resolved customer issues. Expertise in Volumes/LUNs creation and storage space management. Knowledge of Replication Technology.
• Assisted with troubleshooting networking issues across a network of 350 computers; Configured DNS server and oversaw Active Directory management.
• Proficiently configured Windows Server 2003/2003 R2/2008/2008 R2 and Linux/RHEL 5/7 environments.
• Provided comprehensive LAN, wireless, and VPN support for PCs and laptops; maintained DHCP configuration and managed dynamic IP addresses.
• Managed LUN allocation and de-allocation for IBM DS 8k and IBM V-7000 Storage systems; Oversaw IBM Tivoli Storage Manager (6.3) and handled IP address management.
• Monitored and managed processes, installed software packages, and handled VMware View Composer and View Connection Manager.
• On boarded for Installation and Configuration of Windows server 2003, Client Operating Systems and Software, Active Directory- creating users, group allocation, Local Admin and access rights.
• Troubleshooting of networking problems including Antivirus and Service Packs.
• Handled installation and maintenance of printers, network devices, and Microsoft Office Outlook, including ghost implementation for speedy installation.
• Installation, configuration, maintenance, and troubleshooting of Operating Systems (Servers):- Windows 2000, 2003, Windows XP & Windows VISTA, DNS Client through RIS Server, Outlook, Antivirus Software, Application Software, peripherals, and their drivers.
• Computer Hardware troubleshooting; Maintaining Desktop, Laptop, and Software Inventory.