Zaher Mahfouz, Roaming Operation Manager

Zaher Mahfouz

Roaming Operation Manager

Orange

Location
France
Education
Doctorate, Informatics, Telecommunications and Electronics
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Roaming Operation Manager at Orange
  • France
  • My current job since January 2015

- Responsible of opening new Roaming agreements (2G/CAMEL/GPRS/3G/4G/VoLTE/M2M) with Roaming Partners
- Realize the objectives of the marketing
- Plan, direct, coordinate and control all operations activities
- Managing Team and assigning tasks
- Participate in interdepartmental projects relating to Roaming
- Operate and perform Roaming tests for the different mobile technologies: GSM IR24, GPRS IR35, UMTS IR50, CAMEL IR32, LTE IR38, SMS/ MMS, WiFi, M2M

Roaming Expert (2G/3G/4G) at Orange
  • France
  • January 2014 to December 2014

Open new Roaming agreements :
- Coordinate for implementation of the different configurations (SMS, 2G, CAMEL, GPRS, 3G, 4G) in Orange France Network Core and International Carrier
- Coordinate on roaming network migration
- Operate and perform Roaming tests for the different mobile technologies: GSM IR24, GPRS IR35, UMTS IR50, CAMEL IR32, LTE IR38, SMS/ MMS, WiFi
- Investigate with the different teams (HSS, SMSC, MSC/GSMC, SGSN/GGSN/SGW/PGW, DNS, MME, DEA...) in case of encoutered issues & use different tools for troubleshooting on core network part (SS7, MAP, ISUP, INAP, Diameter, GTP, robots...)
- Participate in the evolution of the testbook for the different technologies
- Participate in different internal projects impacting roaming service
- Analyze new IR21 operator partners and implement configuration changes required in the network

Validation & Qualification des systèmes de communication TETRA at RATP (Public Transportation in Paris)
  • France
  • December 2012 to December 2013

- Configuration, Testing and Validation of TETRA Phones (Motorola, Sepura, EADS)
- Definition of the appropriate TETRA solution for end users (drivers, supervisors of Metro, Bus, RER, external customers (Police)...)
- Support the users and investigation of encountered issues
- Qualification of new Tetra Phone Software for different brands as Motorala, Sepura and EADS
- Configuration of Postal Operators

R&D engineer : Analysis of the exposure and quantification of the trafic TRX/CPICH to 2G and 3G at Orange
  • France
  • October 2009 to October 2012

- Analyze the real radiofrequencies exposure in a realistic environment
- Perform E-field measurements transmitted by different sources (FM, TV, GSM, DCS, UMTS, HSDPA, Wi-Fi ...) over a day (in different sites)
- Study the distribution & temporal variation of the E-field received from these different sources
- Analyze and quantify the real traffic (TRX/CPICH) received from these networks (using algorithms & statistical analysis)
- Define extrapolation factors to evaluate the maximum real exposure transmitted by the 2G and 3G base stations over a day from an instantaneous measurement (30min) performed at any time during the day
- Analyze the multi exposure in Downlink generated by these sources
- Use the EMF Visual software to simulate 3D exposure to electromagnetic fields in an environment which can be created
- Simulate exposure to cities & districts with an internal software (in Orange Labs)
- Analyze the multi exposure in Uplink from a mobile phone (different sources emit at the same time e.g. GSM & W-IFI)
- Evaluate the SAR (Specific Absorption Rate) near a multi sources with FDTD simulations (GSM, DCS, UMTS, LTE & Wi-Fi)
- Study the compliance of the mobile phones while using two services simultaneously
- Analyze the exposure to MIMO sources emitted from a mobile phone
- Proposal of a new parameter to assess in real utilization the exposure to cell phones & to compare the performance of different mobile phones
- 6 Publications and two papers in a journal
- Participation in different international conferences

Protocol Validation for Mobile Phones 2G/3G at SFR
  • France
  • February 2009 to September 2009

- Study the state of operation of the mobiles GSM, GPRS, UMTS (protocol, air interface, architecture…)
- Carry out the tests through the process defined by the tests sets. Test sets cover: GSM, GPRS, EDGE, UMTS, Radio, WAP, MMS, Content Download, Instant messaging, Visiophony, Streaming, VoIP…
Services : USIM, IM, MMS, H324m, Billing
2G/2G+ : GSM, AMR, GPRS-EDGE,
3G/3G+ : RRC state change, Service 3G/3G+,
Hard Mobility, Soft Mobility
U900 : Stability and Mobility
- Test and realize the tests based on specified norms (ETSI & 3GPP)
- After the tests, it has to analyse the defects found, using the tracing utilities, investigate and report the defects to the clients in terms of their priorities, generate statistics and prepare summary reports in English
- Study the existing test sets and propose corrections/updates
- Write new test sets
- Take charge of a full process of qualification for a mobille phone

Education

Doctorate, Informatics, Telecommunications and Electronics
  • at Paris 6 Sorbonne University (Pierre & Marie Curie) & Orange
  • October 2012

Doctorat Degree (Phd) under an industrial contract with Orange Labs in colloboration with Sorbonne/Paris 6 University. R&D engineer at Orange : Analysis of the exposure and quantification of the trafic TRX/CPICH to 2G and 3G

Master's degree, Telecommunications
  • at National Institute of Applied Sciences (INSA)
  • August 2009

I received both the Engineering degree in Systems and Communication Networks and the Master degree in International-Microtechnologies, Architecture, Networks and Communication Systems (I-MARS) from INSA

Specialties & Skills

Languages

English
Expert
French
Expert
Arabic
Expert

Training and Certifications

IMS Architecture (Training)
Training Institute:
Orange
Date Attended:
February 2012
Duration:
24 hours
DNS Mobile (Training)
Training Institute:
Orange
Date Attended:
September 2014
Duration:
8 hours
Cellular Networks, Mobile Services and Evolutions (Training)
Training Institute:
Orange
Date Attended:
March 2012
Duration:
24 hours

Hobbies

  • Scuba Diving, Swimming, Running, Rafting, football, basketball