Operations Coordinator
ABC
Total years of experience :22 years, 3 Months
All operations related tasks with all customers, contractors and managers.
Retail industry
New business and sales potential growth with capatalizing on generating new businesses and exploring new markets and means of potential business development to generate higher profit margins .
Managing Abu Dhabi Market Growing Business Corporate and Government contracting Business Development and Market Research Sales Planning and forecasting Growing Business
• Set and implement Direct Selling strategies, manage the sales/business development department
• Oversee entertaining facilities for corporate guests.
• Deal with potential accounts & convert into producing account to domestic and international accounts.
• Prepare key prospect businesses.
• Attain new leads by researching new projects and contracts; follow up closely to the Market to secure business.
• Prepare & conduct presentations for key accounts and define & create revenue analysis
• Follow up and keep key accounts business towards the hotel and focusing on generating more room nights
• Deal with all major sectors and segments in the market: banks, travel agencies, oil field companies, contracting agencies, government and authorities etc…
The primary job responsibilities first and foremost include sales, managing a sales, team and maintaining a healthy relationship with the company's clients and exploring, avenues to achieve larger market share in operating city. Always be available to the bigger/top clients, the team and identify new business, opportunities, customers, markets and potential products.
RESPONSIBILITIES:
• Generate sales as per set targets
• In charge of all sales and business development activities
• Provide leadership to the day-to-day operations of the sales team, while maintaining focus on the company’s strategic goals.
• Analyze sales statistics to determine business growth potential.
• Establish performance goals for all sales force, and monitor performance on a continual basis.
• Oversee all hiring, training and development of personnel involved in Sales.
• Develop and participate with the Senior Mgmt, in the development of the Strategic Marketing Plan for the Company.
• Coordinate sales operations with all other departments/divisions of the Company.
• Develop and/or maintain and improve business relations with all clients of the Company through an effective sales force.
• Seek out and target new clients and new sales opportunities, initiate action plan to approach and secure new business for the Company.
• Develop and maintain a strong work relationship with key opinion leaders and contacts with other relevant agents.
• Lead and influence a successful and experienced team of sales team.
• Monitor, analyze sales and market trends.
• Responsible for managing and controlling the sales budget
• Responsible for driving revenue and use learning’s from that experience to refine sales processes and to build an appropriate team;
• Attract, retain, train, and motivate a diverse sales force;
• Development of online and offline sales strategy;
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Collaborate closely with the Operations and Marketing teams on developing new schemes
• Standard measurement will focus on actual sales, revenue, profitability, and growth percentage within the business unit in the operating city. In addition, developing and maintaining a strong pipeline of new clients will be a key indicator of future success expectations;
Update the company on changing trends within the online marketing environment so the organization can make and adjust plans accordingly;
Utilize existing account management processes and reporting systems; Reports to the Head of Sales
Beach Rotana is a five star hotel with 565 rooms and 11 award winning outlets, beach resort, conference and events facilities meetings up to 1200 pax, Member of the Leading hotels of the world, highly recognized and won 2011 corporate resort in the middle east by the World Travel awards
Centro Capital Center, Award winning Business hotel constitutes of 414 rooms, with 6 meeting rooms and three F&B outlets (Department head for the sales)
Highlights:
* Set and implement Direct Selling strategies, manage the sales/business development department for the period of five months and was reporting directly to the General Manager.
* Oversee entertaining facilities for corporate guests.
* Deal with potential accounts & convert into producing account to domestic and international accounts.
* Prepare key prospect businesses.
* Attain new leads by researching new projects and contracts; follow up closely to the Market to secure business.
* Work closely with all area sales for the hotel regional, outbound, Mice, Travel and Domestic departments.
* Prepare & conduct presentations for key accounts and define & create revenue analysis
* Participate in the revenue meetings on weekly basis with the revenue director and the General Manager
* Represent the hotel on several occasions in road shows and sales blitz to KSA, Qatar and Kuwait.
* Vet Action planning with respect to the market needs and marketing strategies that would be applied to benefit the hotel.
* Follow up and keep key accounts business towards the hotel and focusing on generating more room nights
* Deal with all major sectors and segments in the market: banks, travel agencies, oil field companies, contracting agencies, government and authorities etc…
* Involved in both operational and administrational of the hotels process
* Attend daily Briefings with all departments heads under the supervision of the General Manager
* Participate in meetings with the General Manager to discuss business, new plans and promotion, revenue.
* Provide business and leads to the events, MICE, Recreation and F&B departments.
selling Damac properties and over achieving the target
Department Head for the resort handling all sales and Marketing requirements
Senior Sales Manager - Cassells Ghantoot Hotel & Resort (Nov 2006 - MMM YYYY)
Senior Sales Manager - Cassells Royal (also known as Cassells Hotel apartments Residence) (Sep 2003 - Nov2006)
Senior Sales Manager - Corniche Towers Residence (Sep 2003 - Nov 2004)
Royal (also known as Cassells Hotel apartments Residence
handling the sales process and sales team management, reporting to the General Manager
Under Graduate
(private)-
(private)-