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Zahid Kalolwala, Remittance Head & Senior Director

Zahid Kalolwala

Remittance Head & Senior Director·Al Rajhi Bank

Saudi Arabia

High school or equivalent, Finance & Marketing

Work experience

Total years of experience: 24 years, 2 months

Remittance Head & Senior Director

July 2019 - December 2022

Al Rajhi Bank

Riyadh, Saudi Arabia

July 2019 - December 2022

Advisory role to support Al Rajhi Banks vision to become ‘Bank of the Future’
Accomplishments:
* Significantly improved market share, digital adoption, CI, NPS and overall productivity for the bank in a highly
competitive, fragmented and commoditized KSA market. KSA is globally the second largest outbound remittance market.
Company industry:
Banking
Job role:
Management

General Manager

April 2017 - July 2019

Oman Exchange Co WLL

Kuwait

April 2017 - July 2019

To lead and transform the Exchange business
Accomplishments:
* Opened new branches, signed new relationships, hired good talent, launched innovative products and services, implemented
functional SOPPs, facilitated regulatory and external audits, launched loyalty program and exponentially scaled up business.
Company industry:
Financial Services
Job role:
Management

Regional Director

April 2007 - March 2017

MEPA

United Arab Emirates

April 2007 - March 2017

Transform MEPA business, manage and support over 100 accounts/agents with a footprint of over 10K touchpoints
and locations spread across 18 countries in MEPA region, find ways to accelerate business growth, support cross-functional global teams
Accomplishments:
* Multifold Transaction, Network, Revenue & EBITDA growth
* Resumed business in multiple dormant and or new countries like South Sudan, Iraq, Saudi, Qatar & Turkey and led the
onboarding of over 10, 000 agent locations across the MEPA region.
Company industry:
Insurance & TPA
Job role:
Management

Regional Head

September 2004 - April 2007

Travelex

Dubai, United Arab Emirates

September 2004 - April 2007

Company industry:
Financial Services
Job role:
Management

Regional Head

September 2004 - April 2007

United Arab Emirates

September 2004 - April 2007

Lead, manage, develop and grow the TMT business across MENA & SA, as a one-man team!
Accomplishments:
* Grew footprint and business for TMT in over 20 countries across MENA & SA by single handedly signing new and
productive relationships like Banks, Exchange Companies, Post Offices, Telco’s, NBFCs and FIs.
Job role:
Management

Senior Regional Manager

November 1998 - August 2004

WallStreet Exchange

Dubai, United Arab Emirates

November 1998 - August 2004

Lead, manage, develop and grow the WallStreet & Instant Cash business across AMEAP, UK & Europe.
Accomplishments:
* Expanded footprint and business for Instant Cash and Instant Draft in over 30 countries across Middle East,
Africa, Asia and Europe by signing new and productive relationships. Rollout-out three transformational products from POC
to production - Instant Cash, Instant Draft & Wall Street Gold Card.
Company industry:
Financial Services
Job role:
Management

Education

ICA

January 2018

January 2018

High school or equivalent, Finance & Marketing

United Arab Emirates

courses: SSCC (Six Sigma Champion Certified) from Management Strategy Institute, Pennsylvania, USA,

ICA

January 2016

January 2016

High school or equivalent, Finance & Marketing

United Arab Emirates

courses: CAMS (Certified Anti Money Laundering Specialist) from Association of Certified AML Specialists, Florida, USA,

Sardar Patel UniversityIndian Institute of Managemen

January 2012

January 2012

Bachelor's degree, Finance & Marketing

India

courses: GMP, General Management Program

Sardar Patel University

January 1998

January 1998

Master's degree, Finance & Marketing

India

,

Skills

Management
Expert
Management
Expert
Remittances
Expert
Remittances
Expert
Correspondent Banking
Expert
Correspondent Banking
Expert
Payments
Expert
Payments
Expert
operations
Expert
operations
Expert
COMPETITIVE
Expert
COMPETITIVE
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert
MARKETING
Expert
MARKETING
Expert
MICROSOFT EXCHANGE
Expert
MICROSOFT EXCHANGE
Expert
NETWORKING
Expert
NETWORKING
Expert
VISION
Expert
VISION
Expert
API
Intermediate
API
Intermediate
ATM
Intermediate
ATM
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
POS
Intermediate
POS
Intermediate
Management
Expert
Management
Expert
Remittances
Expert
Remittances
Expert
Correspondent Banking
Expert
Correspondent Banking
Expert
Payments
Expert
Payments
Expert
operations
Expert
operations
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Hindi

Expert

Urdu

Expert