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Zahid Bashir Ahmad, Sr. System Engineer | Solution Architect

Zahid Bashir Ahmad

Sr. System Engineer | Solution Architect·Dar Al Ber Society

United Arab Emirates

Master's degree, Cloud Computing, AI

Work experience

Total years of experience: 18 years, 10 months

Sr. System Engineer | Solution Architect

August 2019 - Present

Dar Al Ber Society

Dubai, United Arab Emirates

August 2019 - Present

• Administer and support Microsoft Windows environments and Microsoft 365 services
(Exchange Online, Teams, SharePoint, OneDrive, Intune).
• Deploy, configure, and manage endpoint security solutions including Kaspersky Cloud
and Microsoft Defender, ensuring compliance and protection.
• Handle security incidents, perform root cause analysis, and implement preventive
controls to minimize risks.
• Deployed hybrid cloud architecture (Azure, GCP, on-prem) with DR/HA solutions
• Automate routine tasks and security management using PowerShell, improving
operational efficiency. Ensure business continuity with DR/HA solutions
• Authored governance, DR & security documentation mentored L1/L2 operations team
Company industry:
Public Administration
Job role:
Information Technology

IT Infrastructure & Projects Lead

February 2016 - December 2025

Galaxy Insurance Brokers

Dubai, United Arab Emirates

February 2016 - December 2025

• Deployed and managed Trend Micro Security and Microsoft Defender
• Implemented Azure AD, Intune, MFA, Conditional Access under Zero Trust principle
• Defined infrastructure policies and supported cloud cost governance.
• Directed compliance reviews, vendor contracts, and ITIL-based service delivery.
Company industry:
Insurance & TPA
Job role:
Information Technology

Data Center & Cybersecurity Lead

June 2010 - December 2025

Dar Al Ber Society

Dubai, United Arab Emirates

June 2010 - December 2025

• Strengthened security posture with XDR, Antivirus (AV), and advanced network sec
• Conducted penetration testing, GPO hardening, and cybersecurity audits.
Company industry:
Public Administration

Network Engineer

August 2007 - December 2025

Dar Al Ber Society

Dubai, United Arab Emirates

August 2007 - December 2025

• Designed and enforced segmented VLANs, Site-to-Site VPNs, and firewall policies to
deliver secure, resilient, and optimized enterprise networks.
• Delivered secure connectivity solutions across HQ and branch sites.
Company industry:
Public Administration
Job role:
Information Technology

IT Infrastructure Manager

August 2013 - December 2015

Tech Solutions & Integrators

Dubai, United Arab Emirates

August 2013 - December 2015

• Managed data center with VMware, Hyper-V, storage, and Cisco/Fortinet networks.
• Supervised infrastructure upgrades, vendor negotiations, and cost management.
• Introduced automation practices for patching and system deployment.
Company industry:
IT Services
Job role:
Information Technology

Education

University of the Punjab, Lahore

August 2006

August 2006

Master's degree, Cloud Computing, AI

Pakistan

GPA (percentage): 70%

GPA (percentage): 70%

Allama Iqbal Open University

August 2003

August 2003

Bachelor's degree, Software Engineering

Pakistan

GPA (percentage): 66%

GPA (percentage): 66%

Skills

MPLS VPN
Expert
MPLS VPN
Expert
Network Security
Expert
Network Security
Expert
Exchange Server
Expert
Exchange Server
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
VMware
Expert
VMware
Expert
Cloud Computing
Expert
Cloud Computing
Expert
SCCM
Expert
SCCM
Expert
Intune
Expert
Intune
Expert
Project Management
Expert
Project Management
Expert
Disaster Recovery
Expert
Disaster Recovery
Expert
SaaS
Expert
SaaS
Expert
PaaS
Expert
PaaS
Expert
Active Directory
Expert
Active Directory
Expert
SSO
Expert
SSO
Expert
Cisco Routing & Switching
Expert
Cisco Routing & Switching
Expert
Wireless Solution
Expert
Wireless Solution
Expert
Azure
Expert
Azure
Expert
MFA
Expert
MFA
Expert
Office 365
Expert
Office 365
Expert
VMWare
Expert
VMWare
Expert
Replication
Expert
Replication
Expert
Backup & Recovery Solutions
Expert
Backup & Recovery Solutions
Expert
SAN
Expert
SAN
Expert
VPN
Expert
VPN
Expert
Firewall
Expert
Firewall
Expert
Linux
Expert
Linux
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert
Google Cloud Platform
Expert
Google Cloud Platform
Expert
Ubuntu
Expert
Ubuntu
Expert
Powershell
Expert
Powershell
Expert
Terraform
Intermediate
Terraform
Intermediate
Dockers
Intermediate
Dockers
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPONENT DESIGN
Intermediate
COMPONENT DESIGN
Intermediate
CONTEXTUAL ADVERTISING
Intermediate
CONTEXTUAL ADVERTISING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
ENDPOINT SECURITY
Intermediate
ENDPOINT SECURITY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
SOFTWARE DEPLOYMENT
Intermediate
SOFTWARE DEPLOYMENT
Intermediate
WINDOWS DEFENDER
Intermediate
WINDOWS DEFENDER
Intermediate
MPLS VPN
Expert
MPLS VPN
Expert
Network Security
Expert
Network Security
Expert
Exchange Server
Expert
Exchange Server
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
VMware
Expert
VMware
Expert

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert

Training and Certifications

Certifications
Microsoft Certified Systems Engineer (MCSE)
Cisco Certified Network Associate (CCNA)
Project Management Professional (PMP)
ITIL Foundation V4
Microsoft Azure Administrator (AZ-104)