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zahira essandy, customer service

zahira essandy

customer service·city club /center fitness

Morocco

Diploma, الخدمات الفندقية

Work experience

Total years of experience: 4 years, 2 months

customer service

December 2013 - November 2014

city club /center fitness

Casablanca, Morocco

December 2013 - November 2014

greeting customers
answering queries from customers
reporting discrepancies and problems to the supervisor
dealing whit customers complants

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

SALE ASOSIATE

December 2011 - August 2013

second cup

Casablanca, Morocco

December 2011 - August 2013

greeting customers
take their orders
help them to make a menue choice
keep the work place clean

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

head weater

July 2011 - December 2011

casablanca appart hotel

Casablanca, Morocco

July 2011 - December 2011

unsure that all the staff do their job in perfect way

Company industry:
Catering, Food Service, & Restaurant
Job role:
Medical, Healthcare, and Nursing

customer service

February 2010 - January 2011

atasa/ aeroport med 5

Casablanca, Morocco

February 2010 - January 2011

greeting customers who enter the restaurant
assisting customers to make menue choce
keeping the restaurant clean

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Skills

الخدمات الفندقية
Expert
الخدمات الفندقية
Expert
Guest Service
Expert
Guest Service
Expert
Receptionist
Expert
Receptionist
Expert
Customer Service
Expert
Customer Service
Expert
Leading Sales
Expert
Leading Sales
Expert
حسن الانصات /التعاون
Expert
حسن الانصات /التعاون
Expert
الحاسوب world exel
Expert
الحاسوب world exel
Expert
العمل مع فريق متنوّع
Expert
العمل مع فريق متنوّع
Expert
الدقة في الوقت
Expert
الدقة في الوقت
Expert
الخدمات الفندقية
Expert
الخدمات الفندقية
Expert
Guest Service
Expert
Guest Service
Expert
Receptionist
Expert
Receptionist
Expert
Customer Service
Expert
Customer Service
Expert
Leading Sales
Expert
Leading Sales
Expert

Languages

Arabic
Expert
English
Intermediate
French
Intermediate

Hobbies

  • الرياضة السفر القراءة