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Zahra Al, Sales Executive

Zahra Al

Sales Executive·Citrus Consulting Services

Saudi Arabia

Bachelor's degree, Information Technology and Computing

Work experience

Total years of experience: 12 years, 2 months

Sales Executive

March 2023 - Present

Citrus Consulting Services

Al-Ahsa, Saudi Arabia

March 2023 - Present

- Deploy demand generation strategies and campaigns.
- Collaborate with the sales and marketing departments to bring together efforts and boost revenue.
- Utilize data and analytics to evaluate and enhance the effectiveness of demand generating operations.
- Establish and sustain connections with partners, influencers, and other stakeholders.
- Monitor market trends and keep up with new technology and approaches.
- Carry out market and customer research in order to identify opportunities and challenges.
-

Company industry:
IT Services
Job role:
Consulting

Inside Sales Executive

November 2024 - September 2025

Intertec Systems

United Arab Emirates Remote

November 2024 - September 2025

Helped out with day-to-day admin and client coordination tasks across the sales and
marketing teams, making sure everything ran smoothly.
Kept an eye on CRM records and made sure potential clients were getting the communication
they needed to move forward.
Dealt with email correspondence, scheduling, and internal reporting - all the behind-the-scenes
stuff that keeps the workfow going.
Worked collaboratively with our cross-functional teams to keep priorities straight and response
times zipping along.
Had to be on point with customer service, answering questions and helping out with pre-sales
activities.

Company industry:
IT Services
Job role:
Sales

Inside Sales Representative

March 2024 - September 2024

ZainTECH

United Arab Emirates Remote

March 2024 - September 2024

Was the go-to person for IT consulting and cloud service operations, making sure clients were
happy and their needs were being met.
Helped out with documentation, scheduling meetings, and keeping CRM systems up to date, it
was all about keeping track of progress and making sure we stayed on top of things.
Made sure clients were satisfed by following up with them in a timely way and getting them
the info they needed.
Was part of a team that worked together to organize sales data and make our reports more
accurate.

Company industry:
IT Services
Job role:
Sales

Inside Sales Representative

March 2023 - March 2024

Redington Group

United Arab Emirates Remote

March 2023 - March 2024

Assisted with outreach and communication efforts with big corporate clients.
Supported our marketing and business development teams with some admin coordination.
Took care of keeping our database and reporting systems in order so our data was accurate
and consistent.
Handled inquiries and correspondence in a super professional and timely way.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Sales Support Manager

January 2015 - May 2018

Hospitality Marketing Concepts

Khobar, Saudi Arabia

January 2015 - May 2018

- Performs additional activities related to departments activities as assigned by managers.
- Create, manage, and report key department metrics to manage the team effectively and in alignment with the goals of the division.
- Helps to develop strategics sales plans, maintains sales records in the Sales - - - -Customer Relationship Management tool and database.
- Particularly effective in maintaining confidentiality of records and data.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Sales Support Manager

January 2015 - May 2018

Hospitality Marketing Concepts

Khobar, Saudi Arabia

January 2015 - May 2018

Was in charge of keeping track of records, performance reports, and all our documentation.
Worked with management to make sure our business goals and operational activities were
lined up.
Did some support work with HR and admin, including handling confdential info.
Helped out with planning, meetings, and event coordination for our business units.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Administrative Assistant

January 2012 - December 2014

Hospitality Marketing Concepts

Khobar, Saudi Arabia

January 2012 - December 2014

- Accounts payable, receivable and managing Petty Cash.
Invoice processing and tracking.
- Make time-in time-out report and move it to accountant to payroll for each employee.
- Reduced operating costs, increased revenue and expanded customers base.
- Submit and track weekly expenses.
- Logistic work support in all departments.
- Sales reports and analyzing.
- Mainly providing secretarial and business support to the Regional Operation - - - Manager, and other members of the executive management team.
- Maintain Regional Operation Managers calendar, plan and schedule meetings, teleconferences and travel. Improved office efficiency by implementing color-coded and computer based filing system, and introducing additional time-saving measures.
- Assisted with recruiting, interviewing, computing wages, hiring and orientation of new team members.
- Assist in developing HR policies and procedures.
- Creating of contracts and participating in contract negotiation.
- HR personnel administration (vacations, sick / annual leaves, hiring and termination).
- Posting recruitment letters on recruitment websites.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Senior Administrative Assistant

January 2012 - December 2014

Hospitality Marketing Concepts

Khobar, Saudi Arabia

January 2012 - December 2014

Spent my time providing full admin and secretarial support to the Regional Operations
Manager.
Took care of payroll reports, expense tracking, and HR tasks like onboarding and leave
management.
Kept our fling systems tidy and made sure communication was fowing between departments.
Helped out with recruitment, contract creation, and staff scheduling.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Data Entry

July 2009 - December 2011

Hospitality Marketing Concepts

Khobar, Saudi Arabia

July 2009 - December 2011

- Entered data into designated database and forms. Recorded all tasks and activities.
- Maintain complete sales forms and prepare reports. Routed data to appropriate staff.
- Respond to requests for information and statistics.
- Retrieve and present required information in various formats.
- Performed daily control functions and audit for accuracy and completness.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Data Entry Specialist

July 2009 - December 2011

Hospitality Marketing Concepts

Khobar, Saudi Arabia

July 2009 - December 2011

Got to work with company data, entering, reviewing, and managing it with care.
Got reports out to our internal teams on a regular basis.
Supported the admin team and made sure our data was in order in daily ops.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Arab Open University - Saudi Arabia

July 2015

July 2015

Bachelor's degree, Information Technology and Computing

Saudi Arabia

Skills

Multitasking
Intermediate
Multitasking
Intermediate
Fast Learner
Intermediate
Fast Learner
Intermediate
Communication Skills Arabic and English
Intermediate
Communication Skills Arabic and English
Intermediate
Adaptability
Intermediate
Adaptability
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Details Oriented
Intermediate
Details Oriented
Intermediate
Time Management
Intermediate
Time Management
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Customer service
Intermediate
Customer service
Intermediate
Business Strategy
Beginner
Business Strategy
Beginner
Artificial Intelligence for Business
Beginner
Artificial Intelligence for Business
Beginner
Generative AI
Beginner
Generative AI
Beginner
Amazon Web Services (AWS)
Beginner
Amazon Web Services (AWS)
Beginner
Decision-Making
Intermediate
Decision-Making
Intermediate
Research Skills
Intermediate
Research Skills
Intermediate
Lead Generation
Intermediate
Lead Generation
Intermediate
Stress Management
Intermediate
Stress Management
Intermediate
Work-Life Balance
Intermediate
Work-Life Balance
Intermediate

Social profiles

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Oracle Certified Foundations Certificate
Effective Project Management
Sep 2015