Human Resources Manager & Executive Office Manager
Ecomz
Total years of experience :10 years, 2 Months
(Handling all human resources and executive office activities as recruitment and employment, compensation and benefits, labor relations, training and development, administration, performance management, on boarding, policy implementation and employment law compliance for 60-70 Employees)
• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands and other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Oversee and manage a performance appraisal system that drives high performance
• Maintain compensation and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metric
Ensure that policies, rules, procedures and internal memorandums are well applied and followed by all employees
Manage recruitment procedures, preparing job advertisements, develop job descriptions, CVs screening, shortlisting, phone interviews, open recruitment days, reference checking etc.
Manage post recruitment procedures, employee orientation, employee induction, official documents etc.
Check departmental schedules, employees’ attendance, public holidays and leaves on a daily basis
Issue monthly payroll
Plan and sometimes deliver training including inductions for new staff and presentations related to hotel’s etiquette and procedures
Supervise the issuance of all kinds of employees’ certificates
Supervise the management and follow up of MOD’s rosters
Attend an MOD shift, as per schedule, and report back to the GM
Assist in NSSF official procedures
Supervise insurance support and follow-up
Supervise and update the Human Resources System - Bayan
In addition to handling other HR related procedures such as employee and department of the month, updating employees’ boards, follow-up on employees’ cafeteria, uniforms, lockers etc.
Maintain highest level of professionalism in activities and appearance at all times to reflect the company’s best image
Maintain organization of office for filing of documents, correspondence and business records
Provide historical reference by developing and utilizing filing and retrieval systems
Maintain the confidentiality of the hotel’s employee’s database
Abide by the hotel’s rules, regulations, internal procedures and standards
In addition to other related tasks that might be assigned to you by the management
Coordinate with Head of Division to fill the vacancies, short listing CV’s, conducting interviews, and recommend selection
Post vacancies, prepare fresh and clean database, and prepare sourcing tools (universities, social networks, etc…). Screen applicants for basic compliance with position qualifications and experience.
Visit the cinema on a regular basis to ensure staff are abiding by the company policies and procedures and ensure employee well being
Obtain required paperwork (legal clearance, reference checking, residence document, ID, etc…) from new joiners for their files
Issue job offers as per the request of Management. Ensure proper on boarding to new employees (induction, email address,
stationary, name tags, uniform in coordination with the storekeeper, etc…)
Follow up and review the employee performance review every 6 months and submit results to HR Management. Follow up on comments raised by employees in the EPR for proper action taking.
Plan, review, update and draft the organizational structure along with the job descriptions as per division and in coordination with the head of Division
Follow up on attendance on a daily basis and report discrepancy (missing punch, absence, etc…) to head of division and generate payroll accordingly
Coordinate with NSSF representative to ensure employee date is up to date and accurate (enrollments, terminations, etc…)
Follow up on the renewals work and residence permits for non -Lebanese employees
Issue disciplinary actions (warning letters)
Follow up on medical cards for employees with F&B Manager
Coordinate with Bank for opening and closing accounts
Prepare and present trainings for employees (grooming standards, rules of conduct…)
• Handling personnel issues and employees files (ID cards, contracts, appointment letters, welcome letter, handling staff complaints/problems/suggestions, vacation requests, salary advance, employee of the month, resignation…)
• Provide payroll information by collecting time and attendance records
• Handling recruitment process through finding candidates, screening CV’s and assisting in interviews.
• Follow up on new hires documents and update all related data on the system
• Probation period evaluation and exit interviews
• Assisting in staff evaluation /appraisal and raises/ bonuses
• Fill new employees NSSF and MOF registration forms
• Prepare all kind of certificates.
• Maintains payroll information by directing the collection, calculation, and entering of data.
• Support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Assist managers/supervisors with hiring processes and issues.
• Create and maintain new hire and personnel files and updating data. Ensure accurate maintenance of all employee records and files (e.g., interview documents).Helping in the recruitment process and prepare the job offers for new employees.
• Inform Human Resources management of issues related to employee relations within the division or property. Answer phone calls and record messages.
• Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
• Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
• Provides payroll information by answering questions and requests.
• Maintains insurance renewal by updating employees request every year. Distribute the medical cards and follow up with employees for any hospital request.
• Maintains employee confidence and protects payroll operations by keeping information confidential.
• Update CNSS information every month related to the payroll, recruiting and training employees. Fill the papers related to hiring and leaving employees and keep it updated with the CNSS.
• Maintains R3, R4, R7 papers to update the information about employees.
Mini MBA certificate
• Advanced computer skills – Microsoft office (word, excel, power point), Fidelio program, HMS and Internet. • Accounting Software (PMS,Dolphin and Pechee Three ) • Creativity, Stress Management, Self Development, Listening and oral Skills • Ability to handle multiple tasks • Ability to delegate and organize work flow • Ability to meet deadlines consistently • Leadership skills • Supervising, training and instructing skills • Familiar with all office equipment.