Bayt.com
Zahraa Alyusuf, Customer & Sales Support

Zahraa Alyusuf

Customer & Sales Support

OMICRON

Location
Bahrain - Manama
Education
Bachelor's degree, B.Sc.in Business Information Systems
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Customer & Sales Support at OMICRON
  • Bahrain - Manama
  • My current job since July 2014
Loan Officer at Ebdaa Bank
  • Bahrain - Manama
  • My current job since April 2012

Performing customer service, indoor and outdoor sales, online and telemarketing, orders handling and installments collection.

Software Trainee at Gulf Future Business
  • Bahrain - Manama
  • August 2009 to September 2009

To develop an online training system

Trainee at Ministry of Foreign Affairs
  • Bahrain - Manama
  • July 2004 to July 2004

To develop a “20 years strategy” for MOFA and to perform a presentational research about MOFA.

Education

Bachelor's degree, B.Sc.in Business Information Systems
  • at University of Bahrain
  • February 2011
High school or equivalent, Science
  • at Jidhafs Secondary Girls School
  • June 2004

Specialties & Skills

Customer Service
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Banking
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Analysis
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Programming
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SPSS
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Research, analysis (SPSS), and critical thinking skills
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Business basics
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Programming skills
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Microsoft office
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Languages

Arabic
Expert
English
Expert

Training and Certifications

Level 2 BTEC Intermediate Certificate in Employability Skills (Certificate)
Date Attended:
December 2011
Valid Until:
January 9999
Future IT Leader (Certificate)
Date Attended:
September 2009
Valid Until:
January 9999
Crown Prince's Leadership Program (Certificate)
Date Attended:
September 2004
Valid Until:
January 9999
Microsoft Certified Technology Specialist (MCTS) (Training)
Training Institute:
NIT
Date Attended:
February 2009

Hobbies

  • Creative Writing
    Participant and winner of many creative writing competitions (poetry and short stories)