Zaid Abdou

Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Provide supplies by identifying needs for reception, switchboard, mail room, and kitchen; establishing policies, procedures, and work schedules.

Provide communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.

Purchase printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.

Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Lead by setting a good example (role model) - behaviour consistent with words.
 Set up sales plan in order to archive sales target required by the company.
 Detailing sales action plan to ensure that the target will be achieved on a monthly,
quarterly and annual basis.
 Maintain healthy group dynamics, motivate and inspire team members.
 Recognize and celebrate team and team member accomplishments and exceptional
performance.
 Ensure deliverables are prepared to satisfy the project requirements, cost and schedule.
 Provide status reporting of team activities against the program plan or schedule.
 Escalate issues which cannot be resolved by the team.
 Provide guidance to the team based on management direction.
 Intervene when necessary to aid the group in resolving issues.
 Attending team meeting and sharing best practice with colleagues.
 Maintains relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service
improvements.