Administration manager
Business Improvement Services
Total years of experience :10 years, 11 Months
Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Provide supplies by identifying needs for reception, switchboard, mail room, and kitchen; establishing policies, procedures, and work schedules.
Provide communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
Purchase printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Lead by setting a good example (role model) - behaviour consistent with words.
Set up sales plan in order to archive sales target required by the company.
Detailing sales action plan to ensure that the target will be achieved on a monthly,
quarterly and annual basis.
Maintain healthy group dynamics, motivate and inspire team members.
Recognize and celebrate team and team member accomplishments and exceptional
performance.
Ensure deliverables are prepared to satisfy the project requirements, cost and schedule.
Provide status reporting of team activities against the program plan or schedule.
Escalate issues which cannot be resolved by the team.
Provide guidance to the team based on management direction.
Intervene when necessary to aid the group in resolving issues.
Attending team meeting and sharing best practice with colleagues.
Maintains relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service
improvements.