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تم إلغاء حظر المستخدم بنجاح
زيد حمد, operations manager

زيد حمد

operations manager·TRENDS Professional & Management Development Training

الإمارات العربية المتحدة

بكالوريوس, Hotel Management

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 6 أشهر

operations manager

مايو 2018 - حتى الآن

TRENDS Professional & Management Development Training

دبي، الإمارات العربية المتحدة

مايو 2018 - حتى الآن

• Support the Management in developing business strategy based on market needs & trends
• Work within allocated budgets as set by the President
• Report on a regular basis to the Director of Training on current position, and future developments of clients & business development
• Research client needs by regular review of training market & trends to ensure continuous improvement of the Programs and Courses
• Identify and liaise with partner suppliers & ensure currency of registration
• Working closely with all departments to ensure the CRM works effectively for all aspects of the company
• Development of new business, through identifying new leads, pitching our services and maintaining fruitful relationships with existing and potential clients
• Registration with various bodies, entities, & clients
• Set & attend meetings with existing & potential clients, and categorizing them based on the training category
• Attending conferences and the industry’s related events

مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
التدريب والتطوير

Business Development Manager

مارس 2017 - حتى الآن

MECAT Education, Training and Consulting

الإمارات العربية المتحدة

مارس 2017 - حتى الآن

Key objectives:
•Planning and conceptualization of innovative ideas/ways in order to increase the institute business by keeping tab on the competition.
•Local mapping of target audience and developing the plan of action accordingly.
•Identification and penetration of new market segments for attainment of targets with a view to optimize revenue and taking care of PR and branding activities.
•Responsible for executing overall business plan, lead generation and meet Revenue Targets. Presenting the Institute to potential clients through direct communication in face to face meetings, telephone calls and emails.
•Prospecting, Identifying, & generating new business and generating additional business from existing customer. Implement effective network for consistent growth and better market penetration.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Business Development Manager

سبتمبر 2013 - فبراير 2013

Mideast Management Training Institute

الإمارات العربية المتحدة

سبتمبر 2013 - فبراير 2013

Key objectives:
•Prospect for potential new clients and turn this into increased business.
•Identify potential clients, and the decision makers within the client organization.
•Research and build relationships with new clients.
•Present new products and services and enhance existing relationships.
•Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Sales Engineer

يوليو 2011 - سبتمبر 2011

C&V International

الإمارات العربية المتحدة

يوليو 2011 - سبتمبر 2011

Establishing new, and maintaining existing, long-term relationships with customers.
•Gathering market and customer information.
•Responsible for representing the product to customers.
•Managing and interpreting customer requirements.
•Calculating client quotations.
•Negotiating tender and contract terms.
•Negotiating and closing sales by agreeing terms and conditions.
•Recording and maintaining client contact data.
•Solving client problems.
•Offering after-sales support services.

الدور الوظيفي:
المبيعات

Marketing Advisor

يونيو 2008 - مارس 2011

SAK General Trading Company

الإمارات العربية المتحدة

يونيو 2008 - مارس 2011

Building Materials / Chemicals Division)
Key objectives:

•Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
•Visiting potential customers to prospect for new business.
•Acting as a contact between a company and its existing and potential markets.
•Negotiating the terms of an agreement and closing sales.
•Gathering market and customer information.
•Representing the organization at trade exhibitions, events and demonstrations.
•Negotiating variations in price, delivery and specifications with managers.
•Reviewing own sales performance, aiming to meet or exceed targets.
•Gaining a clear understanding of customers' businesses and requirements.
•Making accurate, rapid cost calculations, and providing customers with quotations.

الدور الوظيفي:
التسويق والعلاقات العامة

Personal Banking Advisor

فبراير 2005 - فبراير 2008

HSBC Bank

الأردن

فبراير 2005 - فبراير 2008

Key objectives:

•Financial Consulting and Advising summarized in handling all the financial requirements.
•Assisting customers in coordination there financial issues.
•Filling out all the customers documents and send them to operation department for processing.
•Update my customer’s satisfaction by phone each month.

مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Applied Science University

يناير 2004

يناير 2004

بكالوريوس، Hotel Management

الأردن

Modern Educational Academy

يناير 2000

يناير 2000

الثانوية العامة أو ما يعادلها،

الأردن

American Academy for hotel managemen

يناير 2000

يناير 2000

الثانوية العامة أو ما يعادلها،

courses: 120 hours of (Certified Hotel Management Principles) 240 hours of (Certified Hospitality Supervision)

Skills

Organised
Expert
Organised
Expert
Time Management
Expert
Time Management
Expert
Sales and Marketing
Expert
Sales and Marketing
Expert
Business Development
Expert
Business Development
Expert
Team Player
Expert
Team Player
Expert
BUSINESS PLANS
Intermediate
BUSINESS PLANS
Intermediate
CONSULTING
Expert
CONSULTING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
FINANCIAL
Expert
FINANCIAL
Expert
LA GESTIÓN DE LA MARCA
Intermediate
LA GESTIÓN DE LA MARCA
Intermediate
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
NETWORKING
Intermediate
NETWORKING
Intermediate
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
Organised
Expert
Organised
Expert
Time Management
Expert
Time Management
Expert
Sales and Marketing
Expert
Sales and Marketing
Expert
Business Development
Expert
Business Development
Expert
Team Player
Expert
Team Player
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس