zaid mulki, Associate Director of General Insurance Division

zaid mulki

Associate Director of General Insurance Division

Malakut Insurance Brokers

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Finance, Investment and Banking
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

Associate Director of General Insurance Division at Malakut Insurance Brokers
  • United Arab Emirates - Dubai
  • My current job since January 2018

- Heading, directing and mentoring a team of 2 and strategically contributing in laying down the annual plan for the General Insurance and Reinsurance Divisions and striving to achieve the plan by the end of the year.
- Providing inputs for product development and future roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems.
- Key role in managing a portfolio of Property, Engineering, Energy and Motor Insurance Accounts right from on-boarding till closure as well as insurance placement in UAE market for Property, Liability and Motor Risks. Playing an imperative role in negotiating and placing the Insurance Programme on behalf of the clients as well as reviewing policy documents ensuring appropriate delineation of scope and competitiveness of premiums.
- Catalyst role in placing reinsurance business for Property, Engineering Liability and Casualty Risks with international reinsurers across the world. Solidifying the business position and sustaining the business profitability by the way of managing the existing accounts and handling related contracts and claims.
- Maintaining accounts and customer relationships effectively by practicing two-way communication as well as managing their expectations from the business and service by providing a quality service experience.
- Efficiently handling customer’s queries and grievances as well as attending to the issue at hand focusing on customer-satisfaction

Multinational Accounts Manager at Malakut Insurance Brokers
  • United Arab Emirates - Dubai
  • January 2016 to December 2017

- Managing a portfolio of Property, Engineering, Energy and Motor Insurance and Reinsurance Accounts
- Preparation of Insurance & Reinsurance contracts.
- Reinsurance placement worldwide for Property and Engineering Risks.
- Claim Handling for Property and Engineering Reinsurance Accounts
- Managing client expectations in terms of speed and quality of service and maintaining strong relationships

Broker Technician at Malakut Insurance Broker
  • United Arab Emirates - Dubai
  • July 2013 to January 2016

- Preparation of Insurance & Reinsurance contracts;
- Insurance placement in UAE market for Property and Motor Risks;
- Reinsurance placement worldwide for Property and Engineering Risks.

Operation and HR Executive at Emove FZCO
  • United Arab Emirates - Dubai
  • December 2011 to July 2013

Education

Bachelor's degree, Finance, Investment and Banking
  • at Arab International University
  • February 2011

Specialties & Skills

Microsoft Word
Customer Service
Documentation
Insurance
Reinsurance Contracts
Microsoft Word
Microsoft Excel

Social Profiles

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certificate in Insurance - CII (Certificate)
Date Attended:
September 2019