Zaid Natsheh, Senior Category Production Planner MENA

Zaid Natsheh

Senior Category Production Planner MENA

Nestlé Middle East

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Economy
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

Senior Category Production Planner MENA at Nestlé Middle East
  • United Arab Emirates - Dubai
  • My current job since May 2023

Responsible for overseeing the production planning process and work closely with various departments, such as sales,
marketing, and operations, to ensure that production plans align with business goals and objectives.
• Developing and implementing production plans by considering factors such as demand forecasts, inventory levels, and
production capacity.
• Collaborating with sales and marketing teams to understand customer demand and market trends and incorporating this
information into production plans.
• Monitoring and analyzing production data to identify areas for improvement and optimize production processes.
• Coordinating with vendor business partner to ensure timely delivery of raw materials and components needed for
production.
• Managing inventory levels to minimize stockouts and excess inventory, while ensuring that customer demand is met.
• Working closely with operations teams to ensure that production schedules are followed, and production targets are met.
• Identifying and resolving any production issues or bottlenecks that may arise and implementing corrective actions as
necessary.
• Providing regular reports and updates on production performance and key metrics to management and other
stakeholders.

MENA Supply Planner at Nestlé Middle East
  • United Arab Emirates - Dubai
  • September 2021 to April 2023

Manage the Supply Network of the assigned area of the business by replenishing each dispatch point to meet customer
service objectives whilst maintaining optimal stock cover that considers the distribution costs. Also responsible for the
end-to-end supply chain operations. Acting as the central point of communication from factories to all clients and
stakeholders by ensuring the inventory on time and considering the freshness.
• formulate, develop, and implement Supply Planning strategies and policies across multiple locations.
• Evaluating & Establishing the supply plan and net despatch requirements to ensure Customer Service level and
satisfy customer needs considering the network complexity and the supply constraints.
• Planning and optimizing mixed loads considering transportation constraints.
• Determining key issues with volume variance that may impact supply and highlight to affiliate Planners by
challenging existing Logistics and Supply Planning processes and tools.
• Ensuring actions and Supply Plans are realistic and achievable in accordance with the Business Planning process.
• Challenging Production Planners to manage lot sizes, cycle times to drive optimum inventory and required Freshness
level. Also challenge Demand Planner to improve Demand Planning Accuracy
• Analysing and effectively communicating relevant information with the direct producing factory and affiliates supply
team highlighting all supply issues.

MENA VMI/CMI - VENDOR MANAGED INVENTORY & CO-MANAGED INVENTORY at Nestlé Middle East
  • United Arab Emirates - Dubai
  • August 2019 to August 2021

Manage & coordinate demand requirements from agents to improve visibility for the business allowing optimal
production planning and fulfilment of requirements in line with inventory and service targets. Analyse the IMS forecast
regularly and recommend changes based on history, trends, competition, area coverage, seasons, activities & etc.
Keep close and direct relationship with the distributors through regular meetings to get updates on the IMS sales, follow
up on any foreseen issues/ deviations from the Demand Plan and discuss actions and impact on the IMS forecast and
the stock situation. Highlight and manage exceptional demand and supply issues, such as unrealistic demand, material
shortage.
Key Accomplishments:
• Established and implemented the process for managing the distributors specially the new onboarded one Libya &
Sudan. by mapping the process and follow the best practices in terms of planning calendar (TPS/MOR/MFR).
Created E2E process map for all distributors and initiated a simplified visibility on the salvage and aged stocks
across all the distributors/categories by sharing the report on monthly basis to all relevant stakeholders which
enabled to drop 1 Mio USD aged stocks in 2020.
• Initiated Monthly Sell in/out outcome report as well as monthly closing report that’s include the key highlight of the
Distributor status in terms of stock cover and freshness which enabled us to get the support needed to drive action.
• Effectively use all Demand Planning system and Manage the Demand requirements with all distributors to improve
visibility for the business allowing optimal production planning and fulfilment of requirements in line with inventory
& service targets.
• Consistently achieve sustainable Demand Plan Accuracy (DPA) improvement: (accuracy level and variability, bias
balance).
• Supervises Import/Export related activities and requirement for smooth execution of order replenishment process.

IMPORT & EXPORT SUPERVISOR at Nestlé Middle East *
  • United Arab Emirates - Dubai
  • October 2017 to July 2019

Manage all activities related to imports and exports as well as conduct order replenishment to achieve desired goals.
Outsourced and in-housed different processes, including customs clearance and road and sea international
transportation booking. Improve risk management by ensuring monthly adherence to functional health checks as well
as reviewing of general shipping instructions. Improve business activities regarding imports and exports by ensuring
time placement of containers and efficient port shuttling operations. Supervise all aspects of business operations
including, shipments, accurate documents, ageing stocks in logical plants and adherence to health checks, transport
lane, transit time review and GRIR as well as ASN failures and past due shipments in timely manners. Execute action
plan for conducting root cause analysis for sailing, transhipment delays and transportation lane to improve efficiency.
Key Accomplishments:
• Enhanced the efficiency of shipment tracking and visibility by implementing advanced technology.
• Generated cost saving of 14 Mio in business documentation and cost avoidance.
• Boosted sale by managing 17 markets/Distributors and suppliers.
• Manage a team, daily tasks of 3PL, and execute regular reviews and alignment.
• Boosted business workflow by executing agent order management activities.
• Enhanced operational efficiency by collaborating with all departments consistently such as supply chain end to end
on intermarket supply.
• Boosted stock cover and reduced working capital by reviewing lead time from factory dispatch to customer goods
receipt.

Clearance and Regulatory Affair at Nestlé Jordan Trading Co *
  • Jordan - Amman
  • September 2013 to September 2017

Played an integral role in updating general instructions and ensuring compliance with stakeholder requirements.
Boosted overall business by managing other functional departments, including transport, warehousing, factories, and
finance, operations. Collaborated with suppliers and warehouse to track and accelerate delivery of incoming shipments.
Prepared export documents according to requirements to achieve desired business goals. Enhanced operational and
team efficiency by utilising problem solving tools (5 whys, GSTD & Standard Routines) and knowledge on all nestle
continuous excellence measures (daily, weekly & monthly). Reached agreement by clearing negotiating contracts with
agents.
Key Accomplishments:
* Developed professional relationships with customers and authorities through negotiations.
* Reduced cost by approximately 1 Mio for imports and exports processes.
* Improved organisational performance and achieved business goals by setting up KPI as well as focusing on
outcomes.
* Assured smooth flow of containers from port to warehouse by collaborating with local authorities. Built lasting
relationship with authorities resulting in Nestle Jordan ranked the 1st place in achieving the Golden List Traders.
* Received letter signed by the JFDA General Director Dr. Hayel Obeidat in 2015 for excellent performance in the
administration of general trade category of Jordon food and drug.
NADER GROUP - Modern Arab Distribution Ltd. (FMCG) * Jordan * Jun 2012 - 2013
SUPPLY AND DEMAND PLANNER / CLEARANCE
Assisted in releasing of goods from the carrier, customs or other governmental. Resolved customer issues by weekly
reporting and claiming to suppliers. Prepared all documents relating logistics movement such as planning, implementing
and controlling procedures for the efficient and effective transportation and storage of goods. Ensured the execution of
local laws, regulations, including MOA, JISM, FDA and customs. Managing appropriate stock levels, driven by forecast
improvements. Played an integral role in reviewing historical sales trends, researching demand drivers, preparing
forecast data, developing statistical forecast models, and evaluating forecast results.
Key Accomplishments:
* Managed E2E operations, ordering as well as clearance till the stocks’ availability.
* Improved shipping, quality, price and time management by negotiating with Inco teams.
* Facilitated customer by collaborating with clearing agents on cargo clearance.
* Ensured efficient supply and adjusted gap to meet the customer needs by maintaining product cycle and stock level.
* Boosted customers’ retention by collaborating with customer action plans with supply planning.

SUPPLY AND DEMAND PLANNER / CLEARANCE at Nader Group - Modern Arab Distribution Ltd
  • Jordan - Amman
  • June 2012 to August 2013

Assisted in releasing of goods from the carrier, customs or other governmental. Resolved customer issues by weekly
reporting and claiming to suppliers. Prepared all documents relating logistics movement such as planning, implementing
and controlling procedures for the efficient and effective transportation and storage of goods. Ensured the execution of
local laws, regulations, including MOA, JISM, FDA and customs. Managing appropriate stock levels, driven by forecast
improvements. Played an integral role in reviewing historical sales trends, researching demand drivers, preparing
forecast data, developing statistical forecast models, and evaluating forecast results.
Key Accomplishments:
• Managed E2E operations, ordering as well as clearance till the stocks’ availability.
• Improved shipping, quality, price and time management by negotiating with Inco teams.
• Facilitated customer by collaborating with clearing agents on cargo clearance.
• Ensured efficient supply and adjusted gap to meet the customer needs by maintaining product cycle and stock level.
• Boosted customers’ retention by collaborating with customer action plans with supply planning.

Logistics Officer at Dead Sea Marine and Shipping Co
  • Jordan - Amman
  • June 2010 to May 2012

Facilitated customer by collaborating with clearing agents on cargo clearance. Assisted in releasing of goods from the
carrier, customs or other governmental. Resolved customer issues by weekly reporting and claiming to suppliers.
Prepared all documents relating logistics movement such as planning, implementing and controlling procedures for the
efficient and effective transportation and storage of goods. Ensured the execution of local laws, regulations, including
MOA, JISM, FDA and customs.
• Receive import & export orders from our clients then evaluate the suitable shipping ways and quote them
appropriate cost.

Education

Bachelor's degree, Business Economy
  • at UNIVERSITY OF JORDAN
  • September 2009

Specialties & Skills

Logistics
Purchasing
Microsoft Office
Demand Planning
TRANSPORTATION
DOCUMENTATION
Risk management
Process Improvement
Strategic Business Planning
Power BI / MS office
Order Management
Strategic planning
Contract Negotiation
logistics planning
SAP System
Time Management
purchasing
Supply Chain
Procurement
Logistics
Demand Planning
Inventory Management
Supply Chain Management
Forecasting

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Native Speaker
English
Expert

Memberships

APICS
  • CSCP
  • December 2023