zaid sallam

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

Ensure sales reps follow route plan to maximize sales & productivity.

Motivate & lead sales representatives in order to achieve monthly, quarterly and yearly targets.

- Maintain continuous business relationships with clients/
Vendors

- Provide excellent service and support in order to build a
strong relationship and resolve operational issues between
clients/Vendors and the company

- Ensure that the menus of the clients are up to date at all
times

- Liaising with designers, developers, and other third
parties to ensure the development of e-commerce sites
meets the company's standards

- Analyzing data to identify trends and opportunities for
improvement in areas such as customer satisfaction,
revenue generation potential, and conversion rates

- Assisting with product development and pricing strategy
for new products or services

- Evaluating website performance to determine which
elements are performing well and which need improvement

- Managing inventory levels by placing orders with suppliers
or manufacturers based on projected sales volume

- Working with customers to resolve issues or concerns
related to orders that have already been placed

- Managing the day-to-day operations of an e-commerce
business, including customer service, inventory

management, marketing efforts, and financial planning
- Developing strategic plans for improving the company's

• Prepares and monitors sales and achieve targets,
• Develop and strengthen customer relationships
• Meet major customers get overall business feedback covering sales efforts, inventory, marketing efforts, and any other feedback.
• Assists Sales Manager in the development and implementation of Sales and marketing plans as needed.
• Develops a business plan and sales strategy for the market.
• Provide timely alerts to the sales team on market trends, product cycle, supply and demand, an monitor competitors Activates, .. etc.
• Prepare and finalize customer’s agreements.
• Evaluate sales staff performance.
• Setting sales targets for individual Sales reps.
• Setting a Credit Limit for customers.
• Prepare Route Plan for individual Sales reps by Geographic area
• Reports results to management for action.
•team building
•monitor &follow up stock to ensure that no out of stock in our target market

Met with existing customers and prospects to discuss
business needs and recommend optimal solutions.
•
Developed and delivered engaging sales presentations to
convey product benefits.
•
Expanded customer base and boosted profit within
product line.

• Exceeded goals for new accounts in single sales cycle.
Served as liaison for company, clients and referred
prospects regarding inquiries, issues, order management,
post-sales follow-up and customer relations.
•
Reached out to customers after completed sales to
evaluate satisfaction and determine immediate service
requirements.
•
Achieved monthly sales goals by promoting product
benefits and enrolling new clients.

• Greet and direct customers
Provide accurate information (e.g. product features,
pricing and after-sales services)
•
Answer customers' questions about specific
products/services
•
Conduct price and feature comparisons to facilitate
purchasing
•
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
Coordinate with the Retail Sales team to provide
excellent customer service (especially during peak times)
•
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services