Technical Sales Manager
Nexus Technologies
Total years of experience :7 years, 8 Months
Achieved significant revenue and market share growth by seizing industrial sector opportunities and implementing successful sales strategies.
Led market analysis, product enhancements, and contract negotiations, resulting in increased customer loyalty and satisfaction.
Improved team performance, customer satisfaction, and revenue through comprehensive training, CRM implementation, and service protocols.
Aligned projects with client objectives, achieving 80% alignment through opportunity assessment.
Secured client commitments at a 95% success rate via pre-sales meetings and negotiations.
Reduced project scope changes by 20% through effective client collaboration and milestone definition.
Implemented robust documentation and SOPs, reducing operational errors by 20% and ensuring a 98% success rate in meeting IT operational objectives. Managed user accounts, permissions, and storage for 100% data security compliance, also establishing disaster-ready data backup procedures for system fail-over.