Customer Service Agent
Dnata
Total years of experience :11 years, 1 Months
Customer Service
Objective:
Examining and evaluating the adequacy, effectiveness and efficiency of the organisation's internal control systems and procedures and recommending corrective actions to improve operations, enhancing internal controls and reducing costs where possible.
Responsibilities:
Drafting the internal audit charter of the organisation in line with the international standards.
Developing risk based annual audit plans detailing the scope, nature and timing of audit activities.
Designing internal audit procedures and work programs.
Advising management on the resourcing requirements for the internal audit function, including any potential outsourcing arrangements.
Conducting internal audits to assess the adequacy, effectiveness and efficiency of the established internal controls and procedures.
Identifying key areas of risk within the organisation and proposing appropriate controls to mitigate the risks.
Reviewing the accuracy, timeliness and relevance of financial information and other disclosures provided to management.
Preparing audit reports in line with the approved audit plan.
Monitoring the timely implementation of the management actions recommended in the audit reports.
Providing senior management and the board of auditors with an opinion on the adequacy, effectiveness and efficiency of the internal controls in the organisation.
Assisting the development of an internal control culture including training to staff.
Monitoring the trends and developments in the internal audit area.
Conducting ad-hoc investigations and reviews as requested by senior management or the board of auditors.
Liaising with the external auditors on internal control issues.
Regular Visits to branches. (Khalidiya Police Station Branch)
Reporting on internal control issues and the implementation of the internal audit plan to senior management.
Objective:
Reviewing the company's financial reporting systems and policies and checking if the financial reports are accurate, complete and in accordance with standards.
Responsibilities:
Providing significant help and support to senior professionals to review a corporation's internal controls and procedures.
Analyzing and evaluating the accuracy of accounting systems and procedures.
Reviewing, developing and recommending changes in accounting systems and control of a business.
Checking and inspecting the accuracy of Accounts Receivable and Payable ledgers.
Checking, inspecting and reconciling bank deposits and payments.
Studying and Testing software and hardware system of the company.
Developing and maintaining the clients databases.
Creating and maintaining financial records.
Verifying accounting books and records are in accordance with practices and policies.
Analyzing and recommending changes in internal audit controls.
Ensuring compliance with audit procedures.
Preparing auditing paper work in accordance with standards and requirements.
Establishing working relationship with company's staff, business partners and clients.
An ACCA Qualified, completed and having skills in the following: Law Management Accounting Taxati
Achieved Advanced Diploma in Accounting and Business.
Completed O levels in 2007 in the following subjects: Commerce Economics Accounting Mathematics Urdu Computer Studies English Completed A levels in 2009 in the following subjects: Business Studies Accounting