Coordinator Franchise
Adidas Emerging Markets
Total years of experience :11 years, 7 Months
o Store and individual targets awareness and actively works to meet or exceed these by using all the Net sales & net margin for Franchise partners in country of responsibility.
o Plans and execute store openings and retail operation.
o Process optimization via GSOM/DTC audit
o SPOT maintenance.
o Facilitate implementation of key global initiatives across franchise partners.
o To allocate resources per group and ensure effective and efficient, tracking specification, negotiation and implementation of action plans.
o Leverage cross functional collaboration to facilitate the development of franchisee channel via premium presentation, consumer service excellence and insight driven decision making.
o Sharing of best practice from retail into franchise and within franchise across the markets assigned.
o Collaborate with B&M to plan the range (Merchandise Assortment Plan) and ensure pre- and re-order buying account marketing activities in line with VM team.
o Leads training and development in the stores by elaborating innovative sales concepts and solutions.
o Creates a high-performance culture at the store by setting clear expectations and targets by measuring progress on store KPIs
o Generates and analyzes all reports like DSR, WSR, Sell out etc.
o Monitors and reports customers and competitors activities and propose/initiate/provide realistic plans and forecasts on customer performance.
o Ensures customer is compliant with agreements/TI`s
o Act as a single point of contact for Franchise initiatives and best practices for market and work closely with the trading and implementation for each excellence project.
o Aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store
o Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the Adidas customer service model
o Creates an emotional connection with every customer by being a passionate and enthusiastic Adidas Brand ambassador.
o Seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone/s.
o Complies with store policies and procedures to maintain a safe shopping and working environment.
o Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
o Completion of sales transactions quickly and accurately while adhering to cash protection procedures.
o Minimizing loss by actively maintaining sales floor awareness whilst serving customers.
o Collaborating productively and respectfully with team members to meet or exceed store goals.
o Completing all compulsory training programs and effectively transfers learning into skills on the job.
o Communicates a desire for on-going learning and welcomes all available opportunities to increase performance
Maintain existing financial systems including petty cash, expenses, mileage claims, and income & expenditure records; process all payments through Cash flow and monthly bank reconciliation.
•Work with the Development Manager to improve existing systems to reflect bigger staff team.
•Log and submit all claims to appropriate funding body (multiple funders) and maintain all relevant paperwork in good order
•Provide Management Committee with full monthly financial report
•Assist in the preparation of annual accounts.
•Worked as Project Officer (Integrated Education Learning Program) in Sindh Education Foundation
Maintaining the admin records and documents.
•Preparing of office documents (SOE`s, Advance`s, Reimbursement etc.)
•Looking after office vehicle’s records (such as fuel, repair & maintenance, duration of vehicle issued etc.)
•Controlling the petty cash & assisting in banking transactions. (deposit &withdrawals)
•Assist in organizing Seminars, Session & Inaugurals Ceremonies.